Dental Administrator - Southpointe Dental

Dentalcorp; Red Deer; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading dental practice in Red Deer as a dental administrative professional! In this role, you'll greet patients, manage appointments, and ensure efficient communication. We offer competitive compensation, career development opportunities, and a supportive work environment focused on patient care.

Benefits

Competitive compensation

Exclusive corporate gym membership program

Employee and Family Assistance Program (EFAP)

Career development opportunities

Access to modern technology

Work-life balance and flexibility

Qualifications

• Minimum 1 year of administration experience required.
• Clinical background is considered an asset.

Responsibilities

• Greet and assist patients upon arrival.
• Optimize the appointment schedule to ensure continuity.
• Manage patient calls about appointments and confirmations.

Skills

Administration experience

Communication

Customer service

Tools

Dental software programs

Job description

About us:

Dr. Phil Henriksen and his dedicated team of dental professionals have been providing dental services to the city of Red Deer since 2003. We have two practices, Timberlands Dental Care & Southpointe Dental, conveniently located in Red Deer.

Southpointe Dental is a family-friendly dental practice that provides our patients with comprehensive general dentistry services in addition to gum therapy, ortho & Invisalign, TMJ & TMD, sedation dentistry, cosmetic services, and root canal therapy.

We pride ourselves on providing quality dental care and 4.8 stars on google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Schedule: Monday 8-4pm, Tues 8-4pm, Wednesday 12-8pm, Thurs 8-4pm, Friday 8-3pm

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.