Denny's - FOH Management - Service Co-ordinator

Denny’s Inc.; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Food Service Supervisor to lead a dynamic team in a vibrant restaurant environment. This role offers the chance to supervise staff, ensure guest satisfaction, and uphold quality standards. With a commitment to employee development and a fun workplace atmosphere, this position is perfect for those looking to grow their career in hospitality. Join a company that values its staff and provides competitive wages, flexible hours, and comprehensive benefits. If you are ready to take the next step in your career, this opportunity is for you!

Benefits

Flexible hours

Employee and Family Assistance Program

Medical insurance for full-time employees

Dental insurance for full-time employees

Life insurance for full-time employees

Employee discounts with various partners

Development opportunities

Qualifications

• High school diploma or GED and Management Food Safety Certification required.
• Effective communication and guest service skills are essential.

Responsibilities

• Supervise shifts and lead hourly employees to meet brand standards.
• Monitor sales and staffing to ensure proper operations.
• Communicate issues to management and adhere to brand policies.

Skills

Effective communication in English

Guest service skills

Team collaboration

Organizational skills

Multitasking abilities

Education

High school diploma or GED

Management Food Safety Certification

Job description

Denny's - FOH Management - Service Co-ordinator

Edmonton, AB, Canada

Job Description

Posted Friday, February 21, 2025 at 7:00 AM

Company: Dencan Restaurants Inc. Position Title: Food Service Supervisor

Location: Edmonton, AB Salary Range: Competitive

FT/PT: Full-Time

Do you have a passion for hospitality and food? Do you want to join a team where you can show off your skills, learn new tricks, and be mentored by amazing leaders? Are you looking for a home where you can grow your career? If the answer is yes, then you are in the right place, and we would love to meet you.

Who We Are

Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

• Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers
• Flexible hours
• Employee and Family Assistance Program (counselling, wellness services, etc.)
• Medical insurance for full-time employees
• Dental insurance for full-time employees
• Life insurance for full-time employees
• Employee discounts with various partners
• Competitive wages

What We Are Hiring

As a Food Service Supervisor, you will help create a welcoming and quality experience for our guests. You will assist in the supervision of 15-20 crew members and run the restaurant in the absence of management personnel while upholding Denny’s service and quality standards. You will report to the General Manager. Our goal is to provide total guest satisfaction.

What You’ll Do

• Supervise shifts by leading other hourly employees to adhere to Denny’s brand standards
• Coordinate restaurant activities by observing the guest flow
• Monitor sales, employee hours, and guest counts throughout the shift to ensure proper staffing
• Complete shift walkthroughs and take corrective actions when needed
• Communicate employee relations issues, deviations from brand standards, and other guest issues to the attention of an exempt manager
• Help Denny’s achieve our mission by adhering to Denny's Brand Standards and internal policies and procedures
• Perform other duties as required or assigned

Who You Are

• You have a high school diploma or GED certificate, as well as a Management Food Safety Certification
• You have completed all e-learning job code modules
• You consistently display the Guiding Principles
• You are an effective communicator in English, both orally and in writing
• You are a team player, collaborative and attentive
• You have excellent guest service and people skills
• You are self-motivated, organized, and able to multitask effectively
• You can lift and carry supplies and equipment up to 50 lbs
• You can stand and walk throughout a 4 to 8 hour shift
• You must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

Ready to Apply?

Please submit your resume digitally for consideration. We encourage qualified applicants to apply, provided they meet the minimum requirements of the applicable skills required. We thank all applicants for their interest in career opportunities with Dencan Restaurants. If you are a good fit for the position, you will receive a reply to your application.

Dencan Restaurants is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Dencan Restaurants does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status or any other basis protected under federal, provincial or local laws.