Delivery & Warehouse Coordinator- Ottawa

The Brick; Ottawa; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading retailer in Canada seeks a Delivery & Warehouse Coordinator to lead teams and ensure exceptional in-home delivery service. This role involves scheduling, staffing, and operational planning, requiring strong organizational and communication skills. Ideal candidates will possess a high school diploma, relevant experience in logistics or customer service, and a customer-focused mindset. A competitive compensation package and opportunities for career development are offered.

Benefits

Flexible benefits package

Employee discounts

Career progression potential

Qualifications

• High school diploma or equivalent required; relevant post-secondary education an asset.
• Work experience in a delivery/warehouse environment, or customer service departments preferred.
• Ability to lift and carry heavy merchandise exceeding 50 lbs.

Responsibilities

• Leader for delivery drivers and warehouse team to ensure great in-home delivery experiences.
• Conduct daily scheduling, routing, and delivery planning.
• Manage inventory and conduct performance appraisals.

Skills

Organizational skills

Communication skills

Problem-solving

Education

High school diploma

Relevant post-secondary education

Tools

Microsoft Office

Job description

Is this job for you?

If you've been looking to join a team that values your energy and talents,offers multiple career paths, and provides you with continuous development opportunities, you’ve found it! Since 1971, The Brick has been led by visionary men and women who have embraced each business opportunity with the drive for success. We want you to join our winning team and experience The Brick Way!

As a Delivery & Warehouse Coordinator, you will be giving leadership and direction to Delivery Drivers, Helpers & Warehouse team members in providing our valued customers with great in-home delivery service experience!

This position requires strong organizational & communication skills, excellent time & people management abilities to maintain a positive and productive team-orientated approach in a fast-paced constantly changing work environment.

Responsibilities

• Ensure company standards for in-home delivery & fleet services are always maintained.
• Recruit, hire and develop staff through training, goal setting & coaching and conduct performance appraisals.
• Assist in the department planning, including daily operations to maximize resources and equipment utilization.
• Conduct daily scheduling, routing and delivery load planning functions.
• Inventory management
• Actively participate in property & product damage control processes and initiatives.
• Administer investigations pertaining to workplace injuries, vehicle accidents, product or property damages and load & delivery discrepancy reports.
• Conduct delivery team load-out and returns check-in processes.
• Assist in maintaining compliance with all company Health & Safety programs, policies & procedures as necessary.
• Assist in managing vehicle & equipment maintenance programs & processes.
• Assist in managing Ottawa warehouse functions & processes as required.
• Assist in planning & communication with Store & Distribution teams.
• Seek opportunities for improvement in all aspects of the business and take appropriate action.

Qualifications

• High school diploma or equivalent required; relevant post-secondary an asset.
• Work experience in an in-home delivery/warehouse. environment, or retail store warehouse, delivery or customer service depts would be an asset.
• Excellent verbal and written communication skills.
• Strong problem solving and decision-making ability.
• Ability to lift and carry heavy merchandise exceeding 50 lbs.
• Superior organizational skills.
• Strong analytical and decision-making skills.
• Proven ability to remain focused and work under pressure to meet deadline requirements.
• Customer Service focused.
• Strong desire to take ownership and accountability of task completion.
• Fluency in Microsoft Office, particularly MS Excel and Outlook, would be considered a definite asset.

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]