Delivery Specialist (Product Specialist)

AWIN Group of Dealerships; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading automotive group in Toronto seeks a Delivery Specialist to facilitate vehicle deliveries for luxury automobiles. This role involves coordinating sales documentation, ensuring customer satisfaction during the delivery process, and managing all related administrative tasks. Ideal candidates will possess strong communication skills and a commitment to professional service.

Benefits

Excellent Group Benefits package

Group RRSP Contribution program

Work / life balance

Training and support programs

Boot and tool allowance

Corporate support

Mentorship and development

Unlimited career opportunities within our automotive group

Qualifications

• Ability to read and comprehend instructions.
• Clear Driver’s Abstract required.
• Strong business acumen and professional appearance.

Responsibilities

• Coordinate all paperwork and communications with clients until delivery.
• Prepare vehicles and complete the delivery process.
• Handle administrative duties as requested by Management.

Skills

Communication

Attention to Detail

Negotiation

Time Management

Education

High school diploma or equivalent

Job description

How would you like to work with one of the most prestigious and well respected automotive groups? Join AWIN! We are a premier network of 24 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees and is invested in principles for success. We value doing business with integrity and adhere to the highest ethical standards.Our Mercedes-Benz Downtown Luxury Dealership in Thornhill is looking for a Delivery Specialist (Product Specialist) to join our amazing team!

Job Purpose

The Delivery Specialist (Product Specialist) will be responsible for supporting Sales Consultants through the process of delivering vehicles. The specialist will handle all administrative duties as well as vehicle preparation after a sale is completed. The specialist will also perform the actual delivery.

• Coordinate all paperwork with the F&I Managers and Sales Consultants.
• Be the point of contact with the client right until delivery completion.
• Complete insurance confirmations.
• Coordinate trades, licensing and clean ups.
• Perform the delivery with the client.
• Ensure a follow up phone call is completed by the Sales Consultants the day after delivery.
• Park trade in and lease returns in the back parking lot.
• Ensure trade in and lease return keys are tagged and given to the appropriate person.
• Ensure all signatures are obtained and all paperwork is completed upon delivery.
• Pre-check vehicle two hours prior to delivery.
• Communicate with Sales Manager of any discrepancies with the customer and / or vehicle.
• Explain CSI Survey purpose and process to the client.
• Perform introduction to Service and Parts department.
• Perform all administrative duties requested by Management.

Requirements

• High school diploma or equivalent
• Ability to read and comprehend instructions and information
• Clear Driver’s Abstract
• Valid OMVIC registration is an asset
• Strong business acumen
• Professional appearance
• Excellent communication skills : verbal and written

Personal Attributes

• Passion, motivation, focus and leadership skills
• Results focused approach
• Team player
• Strong communication skills both written and verbal
• Ability to influence, negotiate and mediate effectively
• Strong attention to detail
• Ability to maintain confidentiality and professionalism
• Excellent interpersonal and team building skills
• Strong time management and organizational skills
• Honest, courteous and able to demonstrate strong work ethics
• Driven and ability to work with minimum supervision
• Excellent Group Benefits package.
• Group RRSP Contribution program.
• Work / life balance.
• Training and support programs.
• Boot and tool allowance.
• Corporate support.
• Mentorship and development.
• Unlimited careers opportunities within our automotive group.

APPLY FOR A REWARDING CAREER TODAY!

We thank all applicants for their response; however only those considered for an interview will be contacted.

AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email)