Delivery Specialist

goeasy Ltd; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

Join goeasy Ltd, a recognized leader in the lease-to-own market in Canada, as a Delivery Specialist. In this role, you will ensure exceptional customer satisfaction through engaging service and support during product delivery. Comprehensive training is provided for candidates eager to start a rewarding career with a strong focus on personal growth and employee recognition. Numerous benefits, including employee discounts and incentive plans, enhance your overall compensation package.

Benefits

Monthly incentive plans

Extended healthcare coverage

5 personal days and company paid volunteer days

Employee discounts

Tuition Assistance Program

Recognition awards programs

Qualifications

• Some experience in a customer-facing environment.
• Full class driver’s license with a driver’s abstract in good standing.
• Ability to lift 50+ pounds and move large home goods.

Responsibilities

• Build superior customer sales experiences by welcoming and engaging customers.
• Demonstrate compassion and empathy, offering solutions based on customer needs.
• Deliver best in class service when delivering products to customers' homes.

Skills

Communication

Compassion

Integrity

Customer Service

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one ofNorth America’s Most Engaged Workplaces,we want the best to join our team.

easyhome is Canada’s largest lease-to-own business! We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Delivery Specialist, you will have a large impact in ensuring our customers are fully satisfied with our services when they are receiving our product.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
  • 5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • Employee discounts on furniture, electronics, and appliances
  • easyloans – employees have access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Buildsuperiorcustomersalesexperiencesby welcoming and engaging customers in person, over the phone, and by email
• Demonstratecompassionandempathyfor our customers by understanding their situations, needs, and offering solutions
• Communicatethe terms and conditions of our financial products and how we can help them achieve their goals
• Support retail operationsby supporting the merchandising and maintenance of the store
• Deliver best in class service when delivering our products to customers homes

Who you are as the successful candidate:

• Excellent communicator who is people and results-oriented looking to drive sales and increase customer satisfaction
• Compassionate and operates with integrity on every sale – will care deeply for our customers!
• Some experience in a customer-facing environment
• Full class driver’s license with a driver’s abstract in good standing
• Ability to lift 50+ pounds and move large home goods
• Able to pass background checks (criminal, employment, driving history)

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.