Delivery Specialist

The Humberview Group; Barrie; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading automotive dealership as a Delivery Specialist, responsible for ensuring vehicles are ready for customer delivery and assisting with inquiries post-delivery. This role offers opportunities for career growth, competitive compensation, and a comprehensive benefits package including bonuses and work-life balance initiatives.

Benefits

Career Growth

Rewards Program

Comprehensive Benefits

Excellence Recognition

Established Legacy

Mentorship

Exclusive Perks

Social Engagement

Work-Life Balance

Qualifications

• Professional appearance and a positive attitude at all times.
• Capability to work in a fast-paced environment.
• Excellent phone and email etiquette.

Responsibilities

• Ensure deliveries are thorough, presentation-ready and free from defects.
• Help customers understand vehicle features and benefits.
• Provide service tours during vehicle deliveries.

Skills

Positive attitude

Customer service

Excellent phone and email etiquette

Knowledge of dealership processes

Flexibility

Knowledge and passion for Ford Lincoln

Technological trends awareness

Job description

Are you a motivated individual with a knowledge and passion for the Ford Lincoln brand? Then you may be a good fit for this role!

Bayfield Ford Lincoln is currently looking for a Delivery Specialist to join their team in Barrie.

The Delivery Specialist is responsible for assisting the sales team and business managers in the vehicle delivery process.

Our Delivery Specialists follow up with customers post-delivery to address any questions/concerns the customer may have following the delivery. The Delivery Specialist will be working directly and indirectly with all dealership departments to ensure that delivery schedules are met and customers' expectations are fulfilled.

Bayfield Ford Lincoln is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and winner of Canada's Best Managed Companies program for 2024. As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands. And 1 Promise: Serving you better, each and everyday.

Why Join HG

• Career Growth: Unlock opportunities for advancement within our organization.
• Rewards Program: Enjoy bonuses and incentives, including a referral bonus of up to $2,000.
• Comprehensive Benefits: Competitive compensation with health, dental, travel, and life insurance, RRSP match and an Employee Assistance Program (EAP).
• Excellence Recognition: Proudly awarded as one of Canada's Best Managed Companies in 2024.
• Established Legacy: With over 60 years of service, our loyal customer base forms the foundation of our success.
• Mentorship: Receive training and support from our leadership team.
• Exclusive Perks: Access Team Member pricing on vehicles, services, and accessories, plus discounts on brands and gym memberships.
• Social Engagement: Engage in social events like sporting gatherings and BBQs.
• Work-Life Balance: No Sunday or holiday work plus long weekends off all summer-long for more time with family.
• And much more for you to discover!
  
  

Job Duties

• Ensuring all deliveries are thoroughly detailed, gassed up, licensed and free from any defects or warning lights, in essence, the vehicle should be presentation-ready!
• Ensuring that customers clearly understand their vehicle features and benefits.
• Ensuring the appropriate amount of time is allotted for each delivery.
• Develop sales processes that will provide additional revenue to the Sales and Parts Departments.
• Providing service tours for each delivery to familiarize each customer with the process when bringing their vehicle in for service.
• Other duties as required.
  
  

What We Look For

• A professional appearance and a positive attitude at all times.
• The capability to work in a fast-paced and ever-changing environment to exceed customer expectations.
• Excellent phone and email etiquette.
• A flexible work scheduled (with the ability to work evenings and Saturdays).
• A knowledge and passion for the Ford Lincoln brand and its related products and features.
• Above average knowledge of the latest technological trends.
• Knowledge of dealership processes is considered an asset.
  
  

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful. Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term. Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you!

We are an equal opportunity employer and welcome applications from all candidates, including persons with disabilities. Accommodations are available upon request for candidates taking part in any stage of the selection process. We thank all candidates, but only those selected for an interview will be contacted.