Delivery Merchandiser

Freybe Gourmet Foods Ltd.; City of Langley; On-site; CAD 42,000 - 60,000; Full time

Job summary

Freybe Gourmet Foods Ltd. is seeking a reliable Delivery / Merchandiser to join our Sales Team and serve customers across the Lower Mainland. You will handle loading, delivery, and merchandising, while maintaining food safety and high service standards.

You will build relationships with customers, collaborate with Territory Sales Managers, and ensure accurate, on-time deliveries in a fast-paced environment.

Qualifications

• Valid driver’s license with a clean driving record.
• Experience driving delivery vehicles is preferred.
• Strong customer service and communication skills are essential.
• Ability to lift up to 15 kg (33 lbs) and work in/out of delivery vehicles.
• Knowledge of grocery/food service or merchandising operations is a plus.

Responsibilities

• Deliver products on schedule, unloading and loading as needed.
• Merchandise and stock shelves according to company standards.
• Maintain attractive product displays and monitor best-before dates.
• Build positive relationships with customers and communicate market information to management.
• Follow HACCP, SQF, and WorkSafeBC safety requirements.

Skills

Customer service

Communication

Time management

Problem solving

Tools

Driver's license

Job description

Are you someone who enjoys being on the road, building relationships with customers, and taking pride in delivering exceptional service? Do you thrive in a fast-paced environment where every day is different? If so, Freybe Gourmet Foods wants to hear from you!

For over 180 years, Freybe has been crafting premium European-style meats and gourmet food products that Canadians know and love. We are currently seeking a reliable, customer-focused, and energetic Delivery / Merchandiser to join our Sales Team and help bring our products to customers throughout the Lower Mainland.

What You'll DoDelivery (60%)

• Organize and load customer orders into company delivery vehicles using pallet jacks, dollies, and manual lifting techniques.
• Safely operate Freybe delivery vehicles and perform daily vehicle inspections.
• Deliver products accurately and on schedule while maintaining food safety and quality standards.
• Unload products at customer locations and ensure deliveries are received properly.
• Communicate any food safety or quality concerns to management promptly.

Merchandising & Customer Service (20%)

• Unpack and merchandise products according to company standards.
• Restock shelves and display cases while ensuring proper stock rotation.
• Monitor product freshness and best-before dates.
• Maintain attractive product displays and ensure quality standards are met.
• Build positive relationships with customers and provide outstanding service.

Communication & Teamwork (10%)

• Work closely with Territory Sales Managers to support customer needs.
• Maintain effective communication and share relevant market information.
• Assist with team projects and recommend process improvements.

Food Safety & Quality (5%)

• Follow all HACCP and SQF requirements and procedures.
• Participate in food safety training and support compliance initiatives.

Health & Safety (5%)

• Follow all company safety policies and WorkSafeBC regulations.
• Report safety concerns, incidents, and injuries promptly.
• Participate in ongoing health and safety training.

What You Bring

• A valid driver's license with a clean driving abstract and excellent driving habits.
• Experience driving delivery vehicles and knowledge of basic vehicle maintenance.
• Strong customer service and communication skills.
• Ability to work independently and solve problems on the go.
• Excellent time management and organizational skills.
• Physical ability to lift up to 15 kg (33 lbs) regularly and work in and out of delivery vehicles throughout the day.
• Flexibility and adaptability in a dynamic work environment.
• Knowledge of grocery, food service, or merchandising operations is considered an asset.

What Success Looks Like

• Accurate and on-time deliveries.
• Well-maintained and visually appealing product displays.
• Positive customer relationships and high customer satisfaction.
• Consistent adherence to food safety and health & safety standards.

Why Join Freybe?

At Freybe, you'll be part of a team that values quality, craftsmanship, and customer service. We offer a supportive work environment, opportunities for growth, and the chance to represent one of Canada's most respected food brands.

If you're ready to hit the road and make an impact with a company that takes pride in its products and people, we'd love to hear from you.