Delivery Manager

COSMO; Toronto; Remote; CAD 100,000 - 125,000; Full time

Job summary

A leading technology firm in Toronto is seeking an experienced Delivery Manager to coordinate hardware and software product development. You will collaborate across teams to ensure timely project delivery while working in a remote, fast-paced environment. The ideal candidate has 5-7 years of experience in project management within the tech sector and is proficient with tools like Jira and Confluence. Competitive salary and benefits are offered.

Benefits

Competitive salary

100% employer paid supplemental medical policy (Canada)

Generous PTO

Collaborative work environment

Qualifications

• 5-7 years of project, program or delivery management experience in hardware or consumer tech.
• Familiarity with hardware and software development cycles.
• Ability to work effectively with cross-functional teams in a remote setting.

Responsibilities

• Support the planning and execution of hardware and software development projects.
• Collaborate with various teams to define project goals, schedules, and deliverables.
• Track progress using project management tools and identify blockers.

Skills

Project management

Cross-functional collaboration

Agile methodologies

Communication skills

Attention to detail

Tools

Jira

Confluence

Atlas

Job description

About the Role

We’re looking for an experienced and organized Delivery Manager to support the development and delivery of both hardware and software products from concept through launch. This role sits at the heart of cross-functional collaboration and will help guide the coordination of efforts between engineering, product, operations, and external partners. If you thrive in a fast-paced, product-driven environment and are passionate about bringing technology products to life, this role is for you.

Our Story:

At COSMO, we inspire kids through innovative technology and a supportive community. Our family-centric products, such as the award-winning JrTrack Kids Smartwatch, enhance children's independence and confidence. This all-in-one device functions as a phone, GPS tracker, and music player, managed via the Mission Control Parent App, which allows parents to set safety alerts and manage contacts. Recognized as a top kids' wearable by PCMag and others, Cosmo is on the rise.

Key Responsibilities

• Support the planning and execution of hardware and software development projects from ideation through launch.
• Collaborate with product, design, engineering, marketing, and operations teams to define project goals, schedules, and deliverables.
• Track progress using project management tools and proactively identify blockers or risks.
• Facilitate communication across teams through meetings, documentation, and status updates.
• Coordinate with vendors and suppliers on hardware component timelines and deliverables.
• Help align efforts across hardware, firmware, mobile app, and platform development teams.
• Contribute to the improvement of internal product development and delivery processes.
• Provide regular reporting on project status and results to stakeholders.
  
  

About You

• You’re a detail-oriented and proactive delivery manager who enjoys coordinating across diverse teams.
• You’re comfortable managing both the strategic and tactical elements of projects.
• You thrive in remote, fast-paced environments and are adept at balancing multiple timelines.
• You’re passionate about building great products and working closely with engineers, designers, and external partners.
• You’re organized, communicative, and enjoy finding better ways to get work done.

Qualifications

Must-Haves:

• A minimum of 5–7 years of project, program or delivery management experience, in hardware or consumer tech environments.
• Familiarity with both hardware and software development cycles.
• Experience managing a wide range of internal and external stakeholders.
• Ability to work effectively with cross-functional teams in a remote setting.
• Hands-on experience with Atlassian tools—Jira, Confluence, and Atlas—for project planning, task management, and reporting.
• Strong organizational and communication skills.
• Adaptable and proactive with a sharp attention to detail.
• Solid understanding of agile and hybrid project management methodologies.
• Experience working in product-focused organizations.
  
  

Bonus Points For:

• Experience working with overseas suppliers or manufacturers.
• Basic technical knowledge in electronics, firmware, or mobile development.
• Familiarity with wearable technology.
• Prior experience in a startup or fast-scaling environment.

What We Offer

• Competitive salary and benefits including 100% employer paid supplemental medical policy (Canada)
• Remote working environment
• An opportunity to make a significant impact in a fast-growing company
• Generous PTO
• Collaborative, creative, and supportive work environment