Delivery Manager

Lantern; Edmonton; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading company, Lantern, is seeking a Delivery Manager to play a pivotal role in ensuring successful project delivery and client engagement. The ideal candidate will have expertise in Agile methodologies, manage high-quality software solutions, and foster relationships with clients to drive exceptional project outcomes. This full-time position offers a collaborative environment, competitive salary, and benefits focusing on personal and professional growth.

Benefits

Competitive salary & group benefits

Generous training and education opportunities

Diverse team social events

Culture focused on diversity and inclusion

Qualifications

• 3-5 years of project management experience in Agile environments.
• Proven track record of delivering high-quality software solutions.
• Exceptional skills in communication, management, problem-solving.

Responsibilities

• Lead project teams to ensure high-quality service delivery.
• Serve as the primary contact for clients, managing the product development lifecycle.
• Coordinate all aspects of delivery activities and manage project timelines.

Skills

Project Management

Agile Methodologies

Client Engagement

Problem Solving

Communication

Education

PMP or CAPM certification

Agile/Scrum certification

Job description

Application Deadline: 15 August 2025

Department: Client Experience

Employment Type: Full Time

Location: Edmonton, Alberta

Description

The Delivery Manager plays a vital role by ensuring the success of multiple projects through effective leadership and client-facing engagement. This role is tasked with achieving excellence in project delivery, cultivating customer relationships, identifying business opportunities, and utilizing Agile methodologies to lead teams toward the delivery of high-quality software solutions. Acting as a trusted advisor, the Delivery Manager adopts a product-thinking mindset and a collaborative approach to drive client outcomes and deliver exceptional experiences.

Key Responsibilities

• Lead project teams to ensure high-quality service delivery within agreed timeframes.
• Serve as the primary contact for clients, managing the product development lifecycle and fostering collaboration across functional teams.
• Manage project expectations with team members, stakeholders, and clients, ensuring that customer needs are met and services are delivered effectively.
• Manage project timelines and budgets to ensure delivery is on time and profitable.
• Coordinate all aspects of delivery activities, serving as the escalation point for client engagement risks and issues.
• Develop and present proposals/quotations to current and prospective customers.
• Establish and develop internal and external business relationships critical to project success.
• Employ Agile and Scrum methodologies to guide project delivery, ensuring alignment with these practices.
• Collaborate closely with engineering, design, and QA teams to define and achieve product goals.
• Facilitate key Agile events, including sprint planning, reviews/demos, retrospectives, and daily stand-ups.

Skills, Knowledge and Expertise

• Project Management certifications (PMP, CAPM, etc.) and Agile/Scrum certifications are preferred.
• 3-5 years of project management experience in Agile environments, with a proven track record of delivering high-quality software solutions.
• Exceptional skills in communication, management, problem-solving, and client engagement.
• Strong consulting skills with a history of understanding client needs and ensuring their satisfaction.

Benefits

• A culture that both wows our customers and employees;
• Variety of challenging projects, and the ability to work with leading-edge technologies;
• Competitive salary & group benefits;
• Generous training and education opportunities;
• Diverse team social events;
• Be part of a team that believes in diversity, inclusion, and a fun atmosphere!

About Lantern

At Lantern, our company culture stands as the bedrock of our success and a source of pride for our teams. We firmly believe that a culture founded on trust forms the basis for enduring relationships with clients, colleagues, and partners.

Within this culture, we nurture an environment of respect, inclusion, and belonging, fostering collaboration among inspired teams. We prioritize the well-being of our colleagues, the success of our clients, and our positive impact on society.

Embracing a growth mindset where curiosity thrives, we celebrate excellence and value individuals who inspire and mentor others, elevating the collective. Our driving force lies in personal and business growth. We go above and beyond to surprise and delight our clients, delivering tangible business value. In facing challenges, we make tough decisions and solve complex problems to positively influence our clients, their customers, and the world at large.

As a Microsoft services partner, we hold ourselves to the highest standards of technical excellence. This commitment to quality is evident not only in our work but also in how we support and empower our employees. At Lantern, our culture mirrors our core values and unwavering dedication to realizing our purpose and vision, making it a dynamic and fulfilling workplace. Together, we transcend the ordinary and achieve extraordinary results.