Delivery & Fulfillment Specialist

The Home Depot; Canada; On-site; CAD 32,000 - 45,000; Full time

Job summary

The Home Depot is seeking an Order Picker to gather products, prepare orders, and assist customers at the Service Desk. You will follow safety and efficiency protocols to ensure accurate, timely fulfillment and smooth curbside or delivery handoffs.

Responsibilities include using the fulfillment system, packing orders securely, and maintaining clear labeling while adhering to safety guidelines in a busy warehouse environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of retail or distribution experience is an asset.
• Knowledge of operating reach trucks and order picker machines.

Responsibilities

• Ensure customer satisfaction by following GET model (Greeting, Engaging, Thanking).
• Gather product mix to fill orders promptly using the Fulfillment Application.
• Load delivery vehicles and handle curbside orders safely and efficiently.
• Pack and label orders to prevent damage during transit.

Skills

Attention to detail

Organizational skills

Interpersonal skills

Communicates effectively

Customer focus

Action oriented

Drives results

Education

High School Diploma or equivalent

Tools

Reach trucks

Order picker machines

Job description

The Home Depot is seeking an Order Picker to gather products, prepare orders, and assist customers at the Service Desk. You will follow safety and efficiency protocols to ensure accurate, timely fulfillment and smooth curbside or delivery handoffs.

Responsibilities include using the fulfillment system, packing orders securely, and maintaining clear labeling while adhering to safety guidelines in a busy warehouse environment.