Delivery Driver (Non-CDL)

HD Supply; Morrisville; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Delivery Driver to join their team. In this role, you will be responsible for delivering merchandise to customers using a company-provided vehicle, ensuring timely and safe deliveries while maintaining excellent customer service. You will load and unload inventory, conduct vehicle inspections, and keep accurate records of deliveries. This position offers a dynamic work environment with opportunities for growth and development, making it an exciting opportunity for those passionate about logistics and customer satisfaction. If you thrive in a fast-paced setting and enjoy interacting with customers, this role is perfect for you.

Qualifications

• 2-5 years of experience in delivery and customer service roles.
• Specialized skills training/certification may be required.

Responsibilities

• Delivers customer orders safely and interfaces with customers on issues.
• Performs pre- and post-trip inspections and maintains vehicle records.

Skills

Material Handling

Customer Service

Driving Skills

Record Keeping

Education

High School Diploma or GED

Tools

Box Truck

Powered Material Handling Equipment

Job description

Preferred Qualifications:

• Prior experience delivering merchandise to customers using a box truck or similar vehicle.
• 1+ years of experience operating material handling equipment.
• No more than 2 minor accidents in the past rolling 3 years.
• No more than 2 moving violations in the past rolling 3 years.
• Wholesale distribution experience.

Job Summary:

Makes deliveries to customers using a company-provided or rental vehicle. Maintains records of deliveries, inspects and maintains delivery vehicles, and provides customer service on order and delivery issues. This position requires operation of a company or rental vehicle, and this operation may be done during the average work week. If selected for this position, the company will continuously monitor Motor Vehicle Records (MVRs). A requirement of this position is an acceptable MVR status and a valid driver’s license.

Major Tasks, Responsibilities, and Key Accountabilities:

• Delivers customer orders safely within a service area, including interfacing with customers on order issues.
• Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
• Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
• Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
• Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
• Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
• Contacts customers to provide updates on delivery statuses.
• Provides feedback to management on escalated customer service and sales-related issues.

Nature and Scope:

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

Work Environment:

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
• Typically requires overnight travel less than 10% of the time.

Education and Experience:

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion:

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity:

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.