Delivery Driver

Big Country Raw Ltd; Ottawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading pet food company in Canada is seeking a dedicated Delivery Driver to join their team. The ideal candidate will have a solid driving background and customer service skills while ensuring the safe and efficient delivery of products. Join them in their mission to provide high-quality pet nutrition and contribute to a reputable company recognized for its growth.

Qualifications

• 2–5 years of delivery driving experience required.
• Valid G license mandatory.
• Ability to lift 30–50 lbs.

Responsibilities

• Deliver orders to stores and verify against invoices.
• Conduct vehicle inspections and report mechanical issues.
• Maintain safe delivery practices.

Skills

Customer Service

Time Management

Adaptability

Job description

Big Country Pet Co. is not just any pet food company – we are proud that our flagship brand, Big Country Raw, that is Canada’s leader in the frozen raw pet food category. We provide our consumers with healthier food options for dogs and cats, including complete frozen and gently cooked meals, supplements, and treats, as well as distribute third-party premium pet products. We are dedicated to enriching the lives of Canadian pets and the people who love them through high-quality and innovative products. With a profound passion for pets, we continually strive to set new benchmarks for pet nutrition, safety and well-being.

In 2024, the Globe and Mail and Canadian Business Magazine once again recognized Big Country Pet Co. (listed as Big Country Raw) as one of Canada’s Fastest-Growing Companies.

We’re looking for a reliable and team-oriented Delivery Driver to join our growing team! This role is perfect for someone who enjoys being on the road, takes pride in providing great customer service, and understands the importance of delivering products safely, efficiently, and professionally.

Key Responsibilities :

Deliveries

• Deliver orders to stores using a company refrigerated sprinter van
• Verify deliveries against invoices to ensure order accuracy.
• Ensure all products are clean, undamaged, and safely stacked for transport.
• Follow specific delivery instructions and provide excellent customer service.
• Maintain a professional appearance and wear branded apparel in good condition.
• Comply with all highway traffic rules and regulations.

Truck / Vehicle

• Conduct daily pre- and post-trip vehicle inspections.
• Report mechanical issues and ensure the vehicle is equipped with delivery essentials (e.g., dolly, thermal bags, return forms).
• Keep the delivery truck clean, organized, and road-ready.

Other Duties

• Assist with manual truck loading as needed.
• Work in various weather conditions and temperature environments.
• Communicate with the Logistics Manager and Order Fulfillment team regarding delivery schedules and any issues.
• Report product shortages or damages and assist with health and safety compliance.

Qualifications and Experience

• 2–5 years of delivery driving experience.
• Valid G license
• Ability to lift 30–50 lbs.
• Minor mechanical troubleshooting skills are an asset.
• Forklift license is an asset but not required.
• Self-motivated and dependable
• Able to work independently and manage time effectively
• Team-oriented and adaptable

Responsibility for Food Safety & Quality

• Follow GMPs and written food safety procedures.
• Inspect returned products and report concerns.
• Be alert to any store conditions that could affect food safety.
• Report food safety concerns to the Quality Assurance Manager.

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest however only those applicants selected for an interview will be contacted.

Big Country Raw is committed to meeting the needs of persons with temporary and / or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications and employment.