Delivery Consultant - Technology Expert Labs

IBM Computing; Calgary; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading technology company in Calgary seeks a Technical Delivery Consultant to optimize IBM Technology solutions for clients. The ideal candidate will have extensive knowledge of Identity and Access Management, particularly with IBM Verify. Responsibilities include designing solutions, leading workshops, and deploying integration projects. Strong communication and problem-solving skills are essential. This role offers career advancement within a collaborative environment.

Qualifications

• In-depth knowledge of Identity and Access Management domain and best practices.
• Experience with integration of IBM Verify with various applications and systems.
• Strong understanding of security protocols and access control mechanisms.
• Technical consulting experience, preferably with mission-critical operations.

Responsibilities

• Work closely with clients to design and optimize IBM Technology solutions.
• Lead technical workshops to address client challenges.
• Manage multiple projects and priorities in a fast-paced environment.
• Deploy integration solutions based on IBM Hybrid Cloud approach.

Skills

Problem-solving

Communication

Agile planning

Interpersonal skills

Scripting

Tools

IBM Verify Solutions

AWS

Microsoft Azure

Kubernetes

Docker

VMware

Job description

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your role and responsibilities

As a Technical Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to…

· Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .

· Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.

· Technical Solution Workshops: Conducting and participating in technical solution workshops.

· Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.

· Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.

· Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

IBM is seeking experienced and dynamic Technical Delivery Consultant to work directly with customer accounts and to customize, extend and deploy IBM Verify Customer Identity (Customer Identity and Access Management), IBM Verify Workforce Identity, IBM Verify Identity Privileged Identity software in customer environments.

The Consultant is a technical, customer-facing role having paramount impact on delivering projects for clients leveraging experience with IBM Verify Portfolio covering Customer Identity and Access Management (CIAM), IBM Verify Access, IBM Verify Governance, IBM Verify SaaS, and BM Verify Identity Privilege. The ideal candidate will have an Identity Access Management (IAM) domain expertise leveraging IBM Verify, where he/she will be responsible for providing expert guidance, implementation, and support for IBM clients.

He or she will have expertise software and system design skills, including knowledge of web applications, Kubernetes, and Dockers in Linux and Windows environments, along with the ability to manage and support customized developments and implementations.

You are responsible for successfully deploying integration solution based on IBM Hybrid Cloud approach.

You will directly help clients transform their business and solve complex problems. You will define the scope and vision for projects that deliver customized solutions using your knowledge of IBM platforms. You are a technical leader, serving as a liaison among business partners, technical resources, and project stakeholders.

Required technical and professional expertise

• In-depth knowledge of Identity and Access Management domain, technologies, and best practices

• Expertise in deploying and managing IBM Verify solutions.

• Strong understanding of security protocols, authentication, authorization, and access control mechanisms.

• Experience with integration of IBM Verify with various applications and systems.

• Excellent problem-solving, analytical, and troubleshooting skills.

• Strong communication and interpersonal skills.

• Ability to manage multiple projects and priorities in a fast-paced environment.

• development and/or systems engineering experience

• technical support or consulting client-facing experience, preferably with an organization serving mission-critical operations

• Has provided technical leadership (Architecture, Design, Development oversight) and team leadership (planning, collaboration, conflict resolution, driving results) on both small and large technology projects

• Knowledge of Linux and Windows system administration

• Scripting skills

• Experience developing and deploying code in a High Availability environment

• Hands-on experience with AWS, MS Azure and/or other cloud computing platforms

• Hands-on experience configuring VMware (Workstation / ESXi) environments

• Strong knowledge of directory service configuration (LDAP and Windows Active Directory)

• Strong knowledge of Security best practices

• Leadership skills is a plus

Preferred technical and professional experience

• Installation, configuration, and administration of IBM Verify tools

• Experience with Identity and Access Management security domain

• Knowledge in applying patches and upgrades on IBM Verify

• Expertise in migrating IBM Verify on prem to IBM Verify SaaS

• Expertise integrating applications with IBM Verify

• Infrastructure design or solution engineering/architecture skills

• Understanding of Kubernetes and Dockers

• Knowledge of secure backups and secure restore best practices

• Creating/supporting the formulation of statement of work (SOW).

• Assessing duration/activities/resources/prerequisites involved in an engagement

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.