Delivery Assistant - Victoria (0626)

Trail Appliances BC; Langford; On-site; CAD 29,687 - 31,271; Full time

Benefits offered by this job

Competitive salary

Extended Health Benefits

Career Development Opportunities

Generous employee discounts

Employee Recognition Program

Fun and dynamic work environment

Job summary

Trail Appliances BC in Langford, British Columbia, is seeking enthusiastic Delivery Assistants who love being on the move and enjoy delivering smiles with every package. You will greet customers, safely handle and install products, and work with a delivery partner.

Competitive pay starting at $21.55/hour, with opportunities for bonuses and progression.

Join a team that values integrity, improvement, and caring for customers!

Qualifications

• At least 3 years of experience in delivering appliances or similar goods, and customer service experience.
• Strong appreciation for personal safety and that of others.
• Availability to work Saturdays.
• Willingness to learn new skills.
• Physical ability to lift over 100 lbs and move large items.

Responsibilities

• Greet customers and explain the delivery process.
• Safely handle and install products into customers’ homes.
• Work with a trained delivery partner.
• Utilize dispatch software on company devices.

Skills

Customer service experience

Physical ability to lift over 100 lbs

Great people skills

Job description

We have everything we need to inspire our customers. Except you.

Are you someone who loves being on the move, enjoys tackling challenges, and takes pride in delivering smiles with every package? If so, Trail Appliances has the perfect opportunity for you! We're on the hunt for enthusiastic Delivery Assistants to be the heroes in our mission to provide top-notch customer service from the point of sale to our customers’ homes. At Trail Appliances, we don't just deliver products; we deliver experiences. Our assistants are the best in the industry, and our stellar customer satisfaction record proves it! Join us and become part of a team where happy customers mean happy days for our staff. If you're ready to hit the road and make a difference, Trail Appliances is the place for you!

Compensation

• Starting at $21.55 per hour + $1.19 Bonus
• Experienced Candidates: $22.70 per hour + $1.79 Bonus
• Guaranteed yearly wage progression

As a Delivery Assistant, you will

• Greet and explain the delivery process to each of our customers in a professional manner
• Safely handle and install our unique range of products into our customers’ homes. This is heavy work, but hey, you essentially get paid to work out!
• Work daily with a trained delivery partner (Who knows, could be the start of a new friendship.)
• Utilize state of the art dispatch software to complete the delivery process on company provided devices

To be successful in this role, you should have

• You must have at least 3 years of experience in delivering appliances or similar goods, and customer service experience.
• A strong appreciation for personal safety and that of others
• Must be available to work Saturdays
• A willingness to learn new skills and product handling techniques (We will teach you how to install a washer and dryer - impress your friends and family)
• Physical ability to consistently lift over a 100 lbs. and move large, heavy and bulky items (Again, throw your gym membership away - you’ll be lifting refrigerators in no time)
• Great people skills and an ability to wow our customers

Work Environment

• On the road, customer’s home, and warehouse
• Scheduled 5 days a week from Tuesday to Saturday 7 am start until 3:30pm (Occasional overtime as required)
• Dynamic and fast-paced

Why our Delivery Assistants love Trail Appliances

• Amazing corporate culture. This group is a work family that is fun and enjoys team bonding events & activities
• Customers who are incredibly appreciative of the service we provide
• The ability to experience new parts of the local communities every day. No route is ever the same
• Freedom from an office or warehouse environment, being out on the road in control of your day
• Appreciation for the hard work our staff put into their day

Why join Trail

• Competitive salary
• Extended Health Benefits
• PPE Allowance
• Generous employee discounts
• Career Development Opportunities
• Employee Recognition Program
• Company events
• Fun and dynamic work environment where your strengths and personality shine!

Our core values

• Integrity - We do what’s right, even when no one is looking.
• Improvement - We do it well. Then we do it better.
• Caring - We put ourselves in others’ shoes.
• Authenticity - We like people, not pretense.
• Determination - We kick down walls.