Delivery Analyst

Ledcor Construction, Inc.; Vancouver; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading construction company is seeking a Delivery Analyst in Vancouver. In this hybrid role, you will implement and execute Field Service solutions while collaborating with cross-functional teams. The ideal candidate has at least 4 years of Salesforce development experience, a proven track record in project delivery, and strong communication skills. This position offers a competitive total rewards package and values diversity and inclusion.

Benefits

Competitive total rewards package

Diversity and inclusion initiatives

Opportunities for skill development

Qualifications

• Minimum 4 years of experience working within Salesforce development teams.
• Proven track record delivering medium-scale projects for 50+ users.
• Strong knowledge of Agile project management methodologies.

Responsibilities

• Develop and maintain project plans and documentation.
• Lead daily stand-up meetings with cross-functional teams.
• Facilitate stakeholder meetings to align on project priorities.

Skills

Salesforce development

Project management

Agile methodologies

Interpersonal communication

Stakeholder engagement

Job description

Overview

As a Delivery Analyst, your role will be to implement and execute the Field Service and business systems while ensuring alignment with business goals, timelines and long-term strategy. You will work closely with LTS cross-functional teams, stakeholders, and clients to deliver high-impact solutions—often within LTS environments like Salesforce, Cloud platforms, or custom client integrations. With oversight from your manager, you will guide the planning and execution of Salesforce Field Service solutions – collaborating with the Systems Specialist, Salesforce Specialist, and Salesforce Developer to define project outcomes and ensure seamless delivery that meets scope and schedule.

Essential Responsibilities

• Supports the successful delivery of medium-sized projects by developing and maintaining project plans, documentation, and status reports.
• Ensures business workflow tools are available and effective for both the Field Service and business teams.
• Supports with identifying risks, implements mitigation strategies, and continuously improves delivery processes and tools to maintain project momentum and alignment with business needs.
• Leads daily stand-up meetings with cross-functional teams including Systems Specialist, Salesforce Specialist, Salesforce Developer, and Programmer Analyst to ensure progress on deliverables.
• Collaborates with Field Service and business unit leaders to implement effective work execution that aligns with project goals and operational priorities.
• Establishes and maintains proactive communication with key stakeholders to share project milestones, requirements, and updates.
• Supports the intake and evaluation of new work requests by gathering relevant information and drafting high-level timelines.
• Summarizes team activities using internal tools and recommends improvements to enhance visibility and tracking of team efforts.
• Facilitates stakeholder meetings to align on backlog priorities, monthly activities, release plans, and system support requirements.

Qualifications

• Minimum 4 years of experience working within Salesforce development teams, including hands-on use of Salesforce Field Service.
• Proven track record delivering medium-scale projects and support programs for 50+ users.
• Familiarity with modern delivery methodologies such as Agile and DevOps.
• Strong ability to lead cross-functional teams, set direction in ambiguous situations, and drive weekly execution.
• Skilled in stakeholder engagement, with excellent facilitation and interpersonal communication abilities.
• Solid understanding of project management principles using Agile or Waterfall approaches.
• Strong knowledge of Agile project management and experience leading daily Scrum meetings.
• Effective problem-solving and conflict resolution skills in dynamic environments.
• Excellent written and verbal communication, with strong customer-facing and facilitation abilities.
• Skilled in prioritization, timeline tracking, and managing competing demands.

Work Conditions

• This is a hybrid position where you will be expected to work from home and the office

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.

1055 West Hastings St, Vancouver, BC