Deli Utility Clerk (Creekside)

Calgary Co-op; Calgary; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Extended health benefits

Paid vacations

5% employee discount

Recognition program

Social committee events

Employee & family assistance plan

Training & development programs

Job summary

Calgary Co-op is hiring a Deli Utility Clerk to maintain a safe, efficient deli operation and provide excellent customer service. The role reports to the Deli Supervisor/Manager and involves stocking, cash handling in till locations, inventory tasks, and adherence to health, safety, and liquor regulations where applicable.

Qualifications include Grade 9 or equivalent, and bakery/retail experience is preferred. Fluency in English and knowledge of deli products will set you apart.

Qualifications

• Grade 9 or acceptable combination of education and experience.
• Bakery retail or related retail experience.

Responsibilities

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints.
• Performs all aspects of the Deli Utility function including stocking displays and facing in an efficient and organized manner.
• Handles merchandise ensuring quality, minimizing damages and markdowns, and ensures price integrity including price changes.
• Performs general clean up duties such as cleaning spills and display fixtures to keep the department neat and organized.
• Follows Occupational Health & Safety, Food Safety, and Environmental policies to ensure health and safety of staff and customers.
• Responsible for care, use and maintenance of equipment; reports repair needs.
• Manages ordering merchandise and supplies; handles receiving including invoices and transfers.
• Assists in organizing and conducting inventory.
• Adheres to Alberta Gaming and Liquor Commission rules where applicable.
• Prepares deli platters and trays, handles cash with till in locations with a deli.
• In Bistro locations, assists with customer service or food preparation.

Skills

Fluent English

Customer service

Education

Grade 9

Job description

Job Description

This is your opportunity to embrace a culture that reflects a sense of pride and ownership in work. Our Co-operative demonstrates mutual respect for the team & our members and shows care towards the community. We care for our employees and create strong teams in collaborative environments. The Deli Utility Clerk is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to all Company policies, procedures and standards. The Deli Clerk position reports directly to the Deli Supervisor/Deli Manager, and the main responsibilities include:

• Provides customer service and maintains positive customer relations through the proper handling of customer questions, comments, requests and complaints. Effectively works in a diverse team environment in a proficient and friendly manner.
• Performs all aspects of the Deli Utility function including but not limited to; stocking displays and facing in an efficient and organized manner. Ensures display presentation and stock levels are maintained.
• Handles merchandise ensuring quality, minimizing damages and markdowns. Provides substitutions and ensures price integrity including price changes.
• Performs general clean up duties such as cleaning spills and display fixtures to ensure a neat and organized department is maintained. Responsible for ensuring the sales floor and back stock area are clean of cardboard and debris, including disposal of garbage.
• Performs duties following established Occupational Health & Safety, Food Safety, and Environmental regulations and policies to ensure the health and safety of all staff and customers.
• Ensures the proper care, use and maintenance of equipment and tools; and reports repair requirements to the Deli Supervisor, Manager or Duty Manager.
• Responsible for all aspects of ordering merchandise and supplies.
• Responsible for all aspects of receiving including reviewing / verifying invoices, returns, transfers, claims and proper storage of products.
• Assists in organizing and conducting inventory.
• In stores, which have liquor licenses, adheres to all rules and regulations as set out by the Alberta Gaming and Liquor Commission.
• Prepares deli platters and trays, operates roasters and in locations with a deli till, performs all aspects of cash handling procedures of the till.
• In locations with a Bistro, assists with customer service and/or food preparation when required.

What skills and abilities will you need to be considered?

• Grade 9 or acceptable combination of education and experience
• Bakery retail or related retail experience

What skills and abilities will set you apart from others?

• Must be fluent in English
• Deli product knowledge/experience

Benefits & Perks

• competitive wages
• extended health benefits for full-time and part-time employees
• paid vacations
• 5% employee discount (cashback) on all purchases
• a recognition program
• social committee events
• employee & family assistance plan
• numerous training and development programs

About Calgary Co-op

Calgary Co-op has been proudly serving the community since 1956, when it opened its first store with local farmers and ranchers to provide fresh, farm-to-table foods. Headquartered in Calgary and owned by over 456,000 members, it’s one of North America’s largest retail co-operatives, with 3,530 employees, $757 million in assets, and $1.3 billion in annual sales. We operate food centres, pharmacies, gas stations, car washes, home health care centres, wine, spirits and beer stores, and cannabis stores across Calgary, Airdrie, Cochrane, High River, Okotoks, and Strathmore. We also own Community Natural Foods, Willow Park Wines & Spirits and Beacon Pharmacy. Committed to sourcing locally whenever possible, from Calgary, Alberta, and Western Canada, the organization helps connect consumers with the producers behind their food. Calgary Co-op continues to expand its local offerings while focusing on quality and community support, earning recognition by the Canadian Grocer’s 2024 Impact Awards for our commitment to sustainability & supporting employees.

We thank all applicants for their interest; however, only those being considered for an interview will be contacted.

Qualifications

MINIMUM / ESSENTIAL QUALIFICATIONS:

• Must be 18 years of age in locations where product offerings include liquor.
• Grade 9 or an acceptable combination of education and experience.
• Previous retail or related experience.

Desirable Qualifications

• Deli product knowledge/experience.
• Employees must successfully complete and maintain the following courses:
• Foodwise #14
• Pro Serve (where applicable)
• Cashier Training Program (where applicable within probation or class trial period)