Dealer Operations Manager (Calgary)

Nissan Motors; Calgary; Remote; CAD 80,000 - 110,000; Full time

Job summary

Nissan Motors is seeking a Dealer Operations Manager to act as a key liaison between the company and its dealer network in Western Canada. This role involves driving dealer performance, ensuring compliance with brand standards, and supporting strategic initiatives. Candidates should have strong analytical skills, excellent relationship-building abilities, and proven experience in the automotive sector, with a preferred Bachelor's degree in business or marketing. Opportunities for career growth, continuous learning, and a comprehensive benefits package are provided to enhance skills and support work-life balance.

Benefits

Comprehensive Benefits Package

Discounts on lease vehicles

Vehicle Purchase Program (VPP)

Tuition reimbursement programs

Qualifications

• Strong analytical and business acumen with a data-driven mindset.
• Excellent relationship-building and communication skills.
• Proven experience in automotive retail or OEM field operations.
• Ability to travel frequently across the Western Canada region.

Responsibilities

• Drive dealer performance, ensure brand standards, and support strategic growth initiatives.
• Partner with dealers to improve sales, service, and customer satisfaction KPIs.
• Analyze dealership performance data and develop tailored action plans.
• Ensure compliance with Nissan brand standards, programs, and policies.
• Support new vehicle launches, incentive programs, and regional marketing efforts.
• Collaborate cross-functionally with internal teams (Sales, Aftersales, Marketing).

Skills

Analytical skills

Business acumen

Relationship building

Communication skills

Experience in automotive retail

Data-driven mindset

Education

Bachelor’s degree in business, Marketing, or related field

Job description

Location: Calgary, AB

Job Schedule: Remote

Education Requirement: Bachelor

Sponsorship: No

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for a Dealer Operations Manager to join our team in Calgary.

As a Dealer Operations Manager (DOM), you’ll be the key liaison between Nissan Canada and our dealer network in one of our 4 territories in Western Canada. Your role is to drive dealer performance, ensure brand standards, and support strategic growth initiatives.

A Day in the Life:

• Partner with dealers to improve sales, service, and customer satisfaction KPIs.

• Analyze dealership performance data and develop tailored action plans.

• Ensure compliance with Nissan brand standards, programs, and policies.

• Support new vehicle launches, incentive programs, and regional marketing efforts.

• Collaborate cross-functionally with internal teams (Sales, Aftersales, Marketing).

Who We’re Looking for:

Required:

• Desired Skills & Qualifications

• Strong analytical and business acumen with a data-driven mindset.

• Excellent relationship-building and communication skills.

• Proven experience in automotive retail or OEM field operations.

• Ability to travel frequently across the Western Canada region.

• Bachelor’s degree in business, Marketing, or related field preferred.

Excited about this role? Submit your application today!

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities:Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP).

All employment is contingent upon successful completion of background screenings in accordance with Nissan policies and as permitted by applicable statutes and regulations.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in Canada and will be required to provide proof of employment eligibility at the time of hire.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

Calgary Alberta Canada