Dealer Network Specialist

CEI Fleet Collision and Safety; Mississauga; On-site; CAD 54,000 - 75,000; Full time

Job summary

A leading fleet management company in Mississauga is seeking a Dealer Network Specialist to ensure a superior client experience. You'll be responsible for managing the dealer network and driving business growth through data analysis and relationship building. Ideal candidates will have strong problem-solving skills and experience in B2B customer service. This role offers a competitive salary and comprehensive benefits.

Benefits

Comprehensive health and welfare benefits

Paid time-off programs

Culture of innovation and accountability

Qualifications

• 2 years experience in Business to Business customer service operations and/or process analysis.
• Experience working cross-functionally to support teams with various objectives.
• Familiarity with dealer services a plus.

Responsibilities

• Support business growth by leveraging our strategic supplier's capabilities.
• Perform data analysis on extensive database of vehicle transactions.
• Ensure visibility to supplier options and fees to drivers & clients.

Skills

Solutions focused

Relationship building

Critical thinking

Effective problem solver

Excellent analytical skills

Education

High School Diploma

2 or 4-year degree preferred

Tools

Microsoft Office

Excel

Job description

Dealer Network Specialist page is loaded

Dealer Network Specialist

Apply locations Mississauga time type Full time posted on Posted 8 Days Ago job requisition id R104982

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for aDealer Network Specialist to join Element FleetManagement. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!

Are You:

• Solutions focused with strong relationship building and influencing skills ?
• A critical thinker and an effective problem solver in a fast-paced environment ?

As theDealer Network Specialist,you are responsible for the curation of Element’s network of Dealers. You will help drive a superior client experience by ensuring a network with broad coverage and minimizing overall cost for dealer service fees.

A Day in the Life

• Support business growth by leveraging our strategic supplier's capabilities and develop and maintain a nation-wide supplier network providing best in class service for Courtesy Deliveries and Out-of-Stock purchases
• Perform data, statistical and geographical analysis on extensive database of 100,000+ vehicle transactions per year, to enable strategic development and planning for the distribution network.
• Maximize the benefit of the distribution network by partnering with commercial team to drive customer utilization and streamline processes.
• Ensure we are appropriately providing visibility to supplier options and fees to drivers & clients placing orders in Elements ordering system
• Help navigate the complexities of EV dealers related to country and state-specific requirements for incentives
• Negotiate and resolve escalated and complex transactional issues with suppliers using conflict management and influencing skills
• Improve internal processes by reducing cost and cycle times including, but not limited to; minimizing dealer diverts, improved reporting including increased use of eDealer, increasing dealer compliance with contractual obligations.

Requirements

• High School Diploma, 2 or 4-year degree preferred
• 2 years experience in Business to Business customer service operations and/or process analysis
• Experience working cross-functionally to support teams with various objectives
• Proficient with Microsoft Office applications, especially Excel
• Excellent analytical skills and ability to identify insights from large data sets
• Familiarity with dealer services a plus

The hiring base salary range for this position is $54,400 to $74,800 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request.Should you require an accommodation with our hiring process please send an email to [e-mail] or call [phone].

About Us

Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.