Dealer Assignment ( Acquisitions Delivery)

EFM Element Fleet Management; Mississauga; On-site; CAD 51,000 - 72,000; Full time

Job summary

Element Fleet Management seeks a Dealer Assignment Associate to manually assign vehicle orders, ensuring timely delivery and exceptional client service. This role requires strong communication, organization, and problem-solving skills, along with experience in client interactions for an exciting career in a leading fleet management company.

Benefits

Comprehensive health and welfare benefits

Paid time-off programs

Qualifications

• 1-3 years of business experience required with direct client or vendor interaction preferred.
• Experience in the financial services, automotive, or fleet industry is preferred.
• High attention to detail required for effective task completion.

Responsibilities

• Manual assignment of vehicle orders to the dealership based on established guidelines.
• Work with OEM partners for processing client changes.
• Evaluate and process order changes while maintaining communication with dealer partners.

Skills

Sales Experience

Negotiation

Problem Solving

Education

High school diploma (or equivalent)

2-4 year postsecondary degree

Tools

MS Office Suite

Salesforce

Job description

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are redefining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more likeminded people on our team.

What We Need

We are looking for a Dealer Assignment Associate to join Element Fleet Management. As the largest pureplay fleet manager in the world we provide unmatched products and services and solutions to our clients.

At Element employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients employees and investors by fostering a culture where every employee can make a difference!

Are You :

• Clientcentric and someone who provides excellent customer service
• Detail oriented and someone who can effectively communicate with outside vendors

As the Dealer Assignment Associate you will be focused on the manual assignment of vehicle orders to a dealership in order to complete the delivery that is selected based on established guidelines. The Dealer Assignment Associate will complete the review and reevaluation for possible diversions when there is an order change to ensure the notification of the change is updated with our Original Equipment Manufacturer (OEM) partners.

You will also be the last step of the factory order placement process before transmission to the OEM. The clients experience is most important and providing exceptional service ensures we assign the order correctly and minimize any significant financial impact to Element and the client. Putting in the appropriate effort into the unique dealer assignment situations can significantly reduce costs for our clients.

A Day in the Life

Manual dealer assignment of orders

• Work with OEM partners and internal partners to process client changes while maintaining positive interactions and relationships
• Evaluate and process order changes
• Support requests from our network of dealer partners
• Data Management (30%)

Guide and influence clients through vehicle orders

• Explain delivery expectation associated with established guidelines
• Obtain and record status of new factory vehicle delivery orders
• Salesforce Service Cloud resolve cases involving client / dealer partner concerns (status move request temp tag expiring damage install status etc.)
• Maintain accurate and up to date records on the status of unresolved issues
• Trouble Shooting (20%)

Take appropriate action to resolve orders that have incomplete instructions

• Work with internal teams to resolve dealer related issues

Support departmental initiatives for best acquisition and dealer assignment policies

• Interact with crossfunctional teams as necessary to research and resolve issues

Requirements

• High school diploma (or equivalent); 2 4 year postsecondary degree preferred
• 1 3 years of business experience required with direct client or vendor interaction preferred
• Experience working within financial services automotive or fleet industry preferred
• Experience with MS Office Suite experience utilizing Salesforce preferred
• High attention to detail required
• Ability to make confident and informed decisions that will directly impact our clients
• Must be able to make critical decisions when there are obstacles hindering vehicle delivery or client experience
• Strong problemsolving skills and an ability to work independently

The hiring base salary range for this position is $51800 to $71200 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.

Whats in it for You

A culture of innovation empowerment decisionmaking and accountability

Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)

Additional benefits and amenities including paid timeoff programs (vacation sick leave and holidays) (for qualified roles)

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal / Native American status protected veterans status or any other legallyprotected factors. Disabilityrelated accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call (800).

Key Skills

Sales Experience,Apple Numbers,Door-to-Door Experience,OEM,Dealership Experience,Predictive Analytics,Math,Regulatory Reporting,Auto Service Management,CRM Software,negotiation,Contracts