Day Service Centre Supervisor

CHEP Canada Corp.; Canada; Ibrido; CAD 64.000 - 88.000; Tempo pieno

Vantaggi offerti da questo lavoro

Benefits Day 1

Annual bonus structure

RRSP company match

Vaccinations/vision insurance

Descrizione del lavoro

CHEP Canada Corp. is seeking an experienced frontline supervisor to lead production operations on a shift basis, ensuring safety, quality, and efficiency. You will mentor staff, coordinate maintenance, and drive continuous improvement across end-to-end processes.

The role requires 5–7 years of supervisory experience, strong safety program knowledge, and proficiency with MS Office plus SAP, Kronos and CMMS assets. Schedule is 7am–5pm, Fri–Mon, with flexibility in Canada.

Competenze

• Bachelor's degree or college diploma.
• 5–7 years of front-line supervisory experience in production, manufacturing, logistics or customer service.
• Experience with formal safety programs, required.
• CHEP experience an asset.
• Maintenance programs and knowledge of regulatory environment an asset.
• Six Sigma/Lean or other continuous improvement assets.
• Production planning, relationships, analytical problem solving, multi-tasking through a team environment.
• Experience with recruitment, hiring, discipline and termination processes.
• MS Office proficiency; SAP, Kronos, CMMS assets.

Mansioni

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end-to-end operations.
• Monitor and manage the plant’s operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Conoscenze

Leadership

Safety programs

Multi-tasking

Analytical thinking

Recruitment

Team development

Microsoft Office

Formazione

Bachelor's degree or college diploma

Strumenti

SAP

Kronos

CMMS

Descrizione del lavoro

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description No Relocation Offered

Key Responsibilities May Include:

• Provide hands‑on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost‑effectiveness across end‑to‑end operations.
• Monitor and manage the plant’s operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

Major/Key Accountabilities:

• Direct manpower, materials & work activity to achieve plant output to planned levels
• Manage performance on productivity, quality and safety.
• Direct, coach, train and develop team members to meet corporate strategic goals and safety initiatives.
• Conduct employment interviews and ensure compliance with new hire practices.
• Manage shift payroll and submission.
• Direct plant operations within CHEP SHE safety guidelines for all internal, external customers and contractors.
• Local Safety Champion and Co‑Chair of the JHSC.
• Collect, validate & record key plant output information.
• Provide leadership for continuous improvement initiatives.
• Manage GRTW programs and Claims Management.

Qualifications

• Education: Bachelor’s degree or College Diploma
• Experience: 5‑7 years of front‑line supervisory experience in production, manufacturing, logistics or customer service.
• Experience with formal safety programs, required.
• CHEP experience an asset.
• Maintenance programs and knowledge of regulatory environment an asset.
• Working knowledge of Six Sigma, Lean Manufacturing or other continuous improvement programs are assets.
• Production planning experience, relationship building, analytical problem‑solving skills, strong ability to multi‑task and work within a team environment.
• Experience with recruitment, hiring, discipline and termination processes.
• Computer proficiency, Microsoft Office required; SAP, Kronos, CMMS are assets.

Languages Required

• English

Additional Site Details

• Schedule: 7am - 5pm Friday to Monday (with flexibility)

What We Offer:

• Competitive Pay & Annual Bonus Structure
• Benefits Day 1!
• Paid Time Off plus Holiday Observances
• Maternity and Parental Top Up.
• RRSP w/ company match (up to 5%)
• FREE company-paid vision, short-term disability, and life insurance!
• FREE company-provided PPE and safety equipment
• Tuition reimbursement, parental leave, profit sharing, and more!

Languages: Required: English

Base pay range is $64,000 - 88,000 annually

Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, geographic differentials and other business and organizational needs. Therefore, actual amounts offered may be higher or lower than the range provided. If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy. Dependent on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business benefits.

Responsabilités majeures/clés :

• Diriger la main-d'œuvre, les matériaux et les activités de travail afin d'atteindre la production de l'usine aux niveaux planifiés
• Gérer la performance en matière de productivité, de qualité et de sécurité.
• Diriger, coacher, former et développer les membres de l'équipe afin d'atteindre les objectifs stratégiques de l'entreprise et les initiatives de sécurité.
• Mener des entrevues d'embauche et s'assurer de la conformité aux pratiques des nouvelles embauches.
• Gérer la paie et la soumission des quarts.
• Diriger les opérations de l'usine dans le cadre des directives de sécurité SHE de CHEP pour tous les clients internes, externes et contractuels.
• Champion local de la sécurité et coprésident du JHSC.
• Collecter, valider et enregistrer les informations clés de sortie de l'usine.
• Fournir un leadership pour les initiatives d'amélioration continue.
• Gérer les programmes GRTW et la gestion des réclamations.

Qualifications

• Éducation : Expérience de baccalauréat ou de diplôme collégial
• Expérience : 5 à 7 ans d'expérience en première ligne en supervision en production, fabrication, logistique ou service à la clientèle.
• Expérience avec les programmes formels de sécurité, requise.
• L'expérience CHEP est un atout.
• Programmes d'entretien et connaissance de l'environnement réglementaire un atout.
• La connaissance opérationnelle du Six Sigma, de la fabrication Lean ou d'autres programmes d'amélioration continue est un atout.
• Expérience en planification de production, création de relations, compétences analytiques en résolution de problèmes, solide capacité à faire plusieurs choses à la fois et à travailler en équipe.
• Expérience en recrutement, embauche, discipline et processus de licenciement.
• Maîtrise informatique, Microsoft Office requis; SAP, Kronos, CMMS sont des assets.

Langages requis

• Anglais

Détails du site

• Horaire : 7 h à 17 h, du vendredi au lundi (avec flexibilité)

Ce que nous offrons :

• Programme d’avantages pour les employés
• Salaire compétitif et structure de primes annuelles
• Avantages sociaux dès le premier jour !
• Supplément de congé de maternité et parental.
• Congés payés ainsi que les jours fériés reconnus
• Réserve d’épargne-retraite (REER) avec contribution de l’entreprise (jusqu’à 5%)
• Assurance vision, invalidité de courte durée et assurance vie entièrement payée par l’entreprise
• Équipement de protection individuelle (EPI) et matériel de sécurité fournis gratuitement par l’entreprise
• Remboursement des frais de scolarité, congé parental, participation aux bénéfices et plus encore !

Langues : Requis : Anglais

Échelle salariale de base : $ CA 64,000 – $ CA 88,000 par an

Les fourchettes salariales indiquées tiennent compte d’un large éventail de facteurs considérés lors des décisions de rémunération, notamment, mais sans s’y limiter : compétences, expérience et formation, licences et certifications, différences géographiques ainsi que d’autres besoins organisationnels et commerciaux. Par conséquent, les montants effectivement proposés peuvent être supérieurs ou inférieurs à la fourchette indiquée. Si vous avez des questions, veuillez contacter votre partenaire en acquisition de talents pour discuter de la flexibilité et des détails de notre philosophie de rémunération. Selon le poste proposé, d’autres formes de rémunération peuvent faire partie de l’offre globale, en plus des avantages médicaux et de retraite, et peuvent inclure d’autres incitatifs financiers ou avantages commerciaux.

Remote Type Not Remote

Skills to succeed in the role Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more}

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.