Database and Stewardship Coordinator

South Muskoka Hospital Foundation; Bracebridge; Hybrid; CAD 45,000 - 75,000; Full time

Job summary

An established non-profit organization is seeking a Database and Stewardship Coordinator to enhance donor relations and maintain the integrity of the Raiser's Edge database. This pivotal role involves meticulous data management, ensuring timely donor recognition, and collaborating closely with the Foundation accountant for financial reconciliation. The ideal candidate will possess strong communication skills and a passion for donor stewardship, contributing to the organization's mission of compassion and accountability. Join a dedicated team committed to making a difference in the community while enjoying the benefits of a full-time position with potential hybrid work options.

Benefits

Extended health benefits

Healthcare of Ontario Pension Plan (HOOPP)

Qualifications

• Experience in database management and donor stewardship required.
• Strong communication skills for donor interaction and reporting.

Responsibilities

• Manage donor data entry and ensure database accuracy.
• Coordinate donor stewardship and recognition activities.

Skills

Database Management

Data Entry

Communication Skills

Financial Reconciliation

Donor Stewardship

Education

Bachelor's Degree

Tools

Raiser's Edge

Job description

Position Summary:

The Database and Stewardship Coordinator will ensure best practices are in place to support the integrity and quality of gift entry, tax receipting, and donor query reports in the Raisers Edge database. The Coordinator will ensure the database is accurate, current and used to its highest capabilities while also ensuring donors are stewarded in a timely manner. Additionally, this position works closely with the Foundation accountant on financial reconciliation. The Database and Stewardship Coordinator role is responsible to employ high standards of communication in stewarding donors.

Responsibilities

Database:

• Responsible for data entry of donors, prospects and general reports in Raisers Edge (RE)
• Ensure the use of Raiser’s Edge to process and record all donations including credit card transactions, monthly donors, cash, cheque, EFT, estates/bequests, renewals, new donors, memorial donations etc.
• Ensure batches and tax receipts are coordinated diligently and accurately.
• Record and track pledges. Monitor and produce pledge reminders.
• Maintain database with up to date donor information including interest, biographical and obituaries.
• Assist with database prospect research, create prospects in RE, update RE actions to track application & stewardship deadlines, and ensure timely submissions
• Support RE online ticketing and receipting process for the execution of Special Events
• Conduct and oversee staff training related to utilization of Raiser's Edge
• Work with Foundation accountant for weekly financial recording and reconciliation, complete bank deposits and manage account payable including payroll, benefits, pension, WSIB, receiver general, etc.
• Other duties as needed

Stewardship:

• Create RE queries and key reports for donor stewardship and donor management.
• Supporting donor pipeline research and development.
• Ensure effective communication in a timely manner to recognize donors by phone
• Adhere to the Foundation’s established donor stewardship procedures, executes timely and relevant gift acknowledgement, ensuring proper donor recognition, privacy and rights.
• Supporting donor stewardship including planning and execution of annual Donor Recognition event, updating Donor Wall of Distinction, and maintaining donor lists for newsletter.
• Identify major donors or special gifts by involving the ED and foundation staff and Board Chair
• Support direct mail and email campaigns
• Support special event planning and execution
• Other projects / duties as needed

Exhibits the core values of SMHF: Compassion, Accountability, Commitment, Donor-Centered, Forward Thinking, Fiduciary Integrity and Competency

Work Settings and Hours of Work:

Will be working in various settings (i.e. Office and meeting rooms) with potential for hybrid remote work. Full time, Monday to Friday (37.5 hours per week)

Satisfactory Criminal Record Check required.

Extended health benefits (permanent full-time only), Enrolment in Healthcare of Ontario Pension Plan (HOOPP).

Health and Safety Responsibilities:

Adheres to Occupational Health & Safety responsibilities under Section 28 of the Occupational Health and Safety Act including:

1. Works in compliance with the provisions of the Occupational Health and Safety Act and the regulations;
2. Uses or wears the equipment, protective devices or clothing that the worker’s employer requires to be used or worn;
3. Reports to his/her supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker;
4. Reports to his/her supervisor any contravention of the Occupational Health and Safety Act or the regulations or the existence of any hazard of which he/she knows.

Participates in a culture of safety which encourages prevention, reduces errors and safeguards patients from harm.

Completes the Ontario Ministry of Labour “Worker Health & Safety Awareness in 4 Steps” training, and provides proof of completion.

Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety Department.

To Apply: Please submit cover letter and resume to

Leah Walker at [e-mail] by Feb 17, 2025

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Non-profit Organizations