Data Solutions Manager

Kaizen Lab Inc.; Halifax; On-site; CAD 82,000 - 92,000; Full time

Job summary

Northumberland Ferries Limited is seeking a Data Solutions Manager to lead the application portfolio, data infrastructure, and reporting ecosystem across Halifax, Charlottetown, and Saint John. You will guide vendor relationships, implement scalable data solutions, and drive real-time decision support for ferry operations.

The role emphasizes governance, data quality, and AI-enabled growth in a transportation environment, working with Operations, Safety, Finance, and People & Culture teams.

Qualifications

• Degree or diploma in Information Systems, Business Technology, Data Management, or related field

Responsibilities

• Lead administration, configuration, and support of applications and digital platforms.
• Manage full application lifecycles including implementation, enhancements, integrations, vendor coordination, and decommissioning.
• Identify opportunities for automation and digital transformation to improve efficiency.
• Govern Microsoft 365 platforms with SharePoint and Teams governance.
• Lead projects related to data, reporting, applications, integrations, and AI.
• Own data governance and centralized data hub for operational analytics and reporting.

Skills

Leadership

Project management

Stakeholder communication

Data governance

Analytical thinking

Education

Bachelor’s degree in Information Systems/Data Management

Tools

SharePoint

Teams

Power BI

Microsoft Purview

Job description

Data Solutions Manager

Location: Halifax, NS| Charlottetown, PE | Saint John, NB

Reports To: Director, IT & Data Management

Build the Digital Foundation ofFerry Operations

Northumberland Ferries Limited(NFL) and Bay Ferries Limited (BFL) are seeking a highly skilled andforward-thinking Data Solutions Manager to lead our applicationportfolio, data infrastructure, and reporting ecosystem.

This role is ideal for someone whois experienced at leading software transition initiatives and is adept atworking with vendors to meet business goals. The role will lead the selectionand integration of practical, scalable solutions that improve operations andsupport real time decision making. As the technical lead for data and businessapplications, you will also play a key role in shaping how systems, workflows,integrations, and information are governed across the organization.

You will work closely with teamsacross Operations, Safety, Finance, and People & Culture to deliversolutions that support safe, reliable, and efficient ferry operations.

This is an exciting opportunity tohelp modernize systems, strengthen data governance, and support futureAI-enabled growth in a dynamic transportation environment.

Key Responsibilities

Application Management & Automation

• Lead the administration, configuration, and supportof company applications and digital platforms
• Manage full application lifecycles includingimplementation, enhancements, integrations, vendor coordination, anddecommissioning
• Identify opportunities for automation and digitaltransformation to improve efficiency and user experience
• Support, optimize and lead governance for Microsoft365 platforms with an emphasis on evolving SharePoint and Teams intostructured, well-governed collaboration tools
• Champion adoption of AI while ensuring responsibleuse and governance
• Collaborate within IT team to align security,identity, and access standards

Project Delivery & Business Partnerships

• Lead projects related to data, reporting,applications, integrations, and AI
• Lead requirements-gathering and vendor/contractormanagement for system integrations across business applications
• Lead system transitions from requirements gatheringthrough structured RFPs, vendor selection, implementation, migration,training, and go-live
• Partner with business teams to translateoperational needs into digital solutions
• Ensure strong change management and user adoptionacross offices, terminals, and vessels
• Manage vendor relationships, SaaS licensing, andservice delivery expectations

Data, Reporting & Analytics

• Own the requirements, vendor relationship, andongoing governance of a centralized data hub to support operationalanalytics and reporting
• Audit vendor-managed platforms to clarify dataownership
• Manage self-service dashboards, KPIs, and scheduledreporting using business intelligence tools such as Power BI
• Establish and maintain data standards, governance,metadata, lineage, access controls, and data classifications
• Explore use of Microsoft Purview includingsensitivity labels, retention policies, and data loss prevention (DLP)

What You Bring

• Degree or diploma in Information Systems, BusinessTechnology, Data Management, or a related field, or an equivalentcombination of education and experience
• 4 to 7 years of progressive experience in IToperations, systems administration, data coordination, or business processmanagement - ideally within transportation, logistics, supply chain, or arelated sector.
• Strong software project management experience
• Experience administering and optimizing Microsoft365 environments, particularly SharePoint and Teams
• Hands-on experience with Power BI or comparablebusiness intelligence tools considered an asset
• Strong requirements-writing skills — able totranslate ambiguous or unstructured business needs into clearspecifications and vendor evaluation criteria.
• Exceptional communication and organizationalskills; able to translate technical concepts into plain language fornon-technical stakeholders
• Understanding of confidentiality, privacy, audit,and governance requirements
• Commitment to supporting a strong, just-causesafety culture

Working Conditions

This is an office-basedadministrative and technical role located in one of our office locations inHalifax, Charlottetown, or Saint John. Periodic travel to terminals, vessels,and other company locations, including occasional overnight travel, will be required.

Occasional work outside regularbusiness hours may be required to support urgent platform or system matters.

Why Join Us?

At NFL-BFL, technology supportscritical transportation services connecting communities and supporting regionaleconomies. You’ll have the opportunity to shape enterprise data practices,modernize systems, and deliver meaningful digital improvements that directlysupport operations.

We thank all applicants for theirinterest; however, only those selected for an interview will be contacted.

Job Information

Job Location:

Halifax, NS / Saint John, NB /Charlottetown, PE

Industry:

Transportation

Job Function:

Information Technology & DataManagement

Job Type:

Full-time

Compensation:

$82000.00 to $92000.00 per year