Data Services Manager

Hydroone; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading electricity provider in Toronto is seeking a Data Services Manager to provide strategic guidance and manage a team in the development of data strategies. The ideal candidate will have strong experience in data models, excellent problem-solving skills, and a proven ability to lead teams and projects. This role offers the opportunity to work in a dynamic environment focused on innovation and inclusiveness.

Benefits

Career development opportunities

Inclusive workplace culture

Recognition by Forbes as a top employer

Qualifications

• Strong experience in data models and strategies.
• Proven ability to manage teams and projects.
• Excellent problem-solving and decision-making skills.

Responsibilities

• Provide strategic direction and decision support to stakeholders.
• Manage team planning, scheduling, and overseeing work.
• Participate in project management and governance activities.

Skills

Strategic guidance

Team management

Project management

Data strategy development

Collaboration

Job description

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Data Services Manager

Location: Toronto, ON, CA

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

Position Summary:

Provide strategic guidance and decision support to internal stakeholders in the development of data strategies and effective data models. Collaborate with Supervisor and business stakeholders to prioritize demand for the team. Manage the team including planning, scheduling, and overseeing work. Participate in project management and governance activities to provide updates.

Specific Accountabilities:

• Provide strategic direction, guidance, and/or decision support to relevant internal stakeholders including other ISD teams, project teams, LoBs, and contractors in the development of data strategies, effective data models and resolution of problems within areas of expertise.
• Collaborate with Supervisor and business stakeholders to prioritize LoB demands for data and analytics services; actively prioritize work for/with the team; may provide subject matter expertise in complex business engagements.
• Drive the identification, budgeting, and implementation of new data use cases across the business. Support LoBs in monetizing business data where possible.
• Ongoing team management including planning, scheduling, assigning, and overseeing staff work; and providing the appropriate direction and guidance to ensure they can carry out their work effectively to maintain the expected quality and accuracy. Provide meaningful and timely feedback to staff.
• Participate in project management and governance activities to provide updates on work status, risks/issues, and mitigation/resolution plans regarding scope, budget, time, and resource availability.
• Perform other duties as required.

Managerial Accountabilities:

• Manage and motivate direct reports to deliver high-quality data services to fulfill data use cases and stay on schedule.
• Establish performance measures for staff; making effective recommendations on human resource issues; and creating and maintaining a safe, harassment‑free workplace.
• Be accountable for the output of direct reports (e.g., set expectations, priorities, and context; ensure compliance with required legal and regulatory requirements and Hydro One and business unit policies and procedures; conduct succession planning, performance reviews and provide direction on problem areas; support career development; provide effective recommendations concerning promotions, transfers, pay, disciplinary action of staff within the department per collective agreements, etc.).
• Resolve technical, business and personnel issues; and elevate unresolved issues in a timely manner to Supervisor for advice, instruction, or direction.
• Perform other managerial duties as required.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2025.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail]. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Hydro One and its partners/affiliates may use AI to screen, assess or select applicants for the position.

Employer of the year 2025

Deadline: December 8, 2025

In the event you are experiencing difficulties applying to this job please consult our help page here.

We thank all applicants for their interest in a career at Hydro One; however, only those candidates who are selected for an interview will be contacted.

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