Data Scientist - Virtual Position

Intello Technologies Inc.; Toronto; On-site; CAD 102,000 - 154,000; Full time

Job summary

A leading technology company is seeking a Senior Data Scientist to drive innovation in generative AI solutions. This role involves a blend of advanced data science and collaborative efforts to enhance operational efficiency across the national workforce. Ideal candidates will bring a strong technical background, experience with ML/AI, and a commitment to fostering diversity and innovative culture.

Benefits

Minimum 3 weeks of vacation

Flexible benefits plan

Generous company matched pension

Learning and development opportunities

Opportunity to give back to communities

Qualifications

• 3+ years of experience applying ML/AI in business.
• Proven expertise in working with modern LLMs (e.g., GPT-4).
• Solid understanding of MLOps and model deployment via GCP.

Responsibilities

• Design and deploy GenAI solutions tailored to business needs.
• Fine-tune models on company-specific data.
• Integrate LLMs into production systems collaborating with engineers.

Skills

Machine Learning

Data Science

Data Engineering

AI Solutions

Python

MLOps

Education

Master’s degree in CS, Machine Learning, Data Science

PhD in a relevant discipline

Tools

Scikit-learn

Pandas

Numpy

TensorFlow

PyTorch

Keras

Job description

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Jobs by Category : Digital

Job Function : Data Science

Status : Full Time

Schedule : Regular

Description

Join our team

This is an exciting opportunity to join the CSD AI Innovation Hub within Customer Solutions Delivery (CSD). We are a dynamic and agile team revolutionizing field operations by designing data-driven AI solutions that optimize OpEx, CX, sales, billing, and other key metrics across our national technician workforce. Our AI Hub is the go-to destination for autonomous, creative professionals passionate about developing their talents while solving some of TELUS's most significant challenges.

As part of our team, you'll contribute to high-visibility programs that are transforming the telecommunications business model.

What you’ll do

As a Senior Data Scientist focused on delivering generative AI solutions, you will work cross-functionally to discover high-impact opportunities, tapping into diverse data sources to drive innovation across the business. Drawing on your expertise as a data scientist and a strong foundation in data engineering and software development, you’ll architect and implement scalable, end-to-end AI systems that support faster, smarter decision-making and accelerate enterprise AI adoption.

Your responsibilities will include :

• Design and deploy GenAI solutions (RAG, summarization, classification, intelligent agents) tailored to internal business needs
• Fine-tune open-source and proprietary foundation models (OpenAI, Claude, Mistral, LLaMA) on TELUS-specific data
• Integrate LLMs and multimodal models into production systems in collaboration with data engineers and developers
• Apply prompt optimization techniques (e.g., compression, chain-of-thought, few-shot, tool use) to balance cost, latency, and performance
• Evaluate model outputs using qualitative and quantitative methods (BLEU, human-in-the-loop feedback)
• Translate complex business problems into scalable, responsible GenAI and ML-driven solutions
• Contribute to internal tooling, standards, and reusable components for accelerating GenAI adoption at TELUS
• Maintain working knowledge of classical ML techniques (regression, clustering, tree-based models) for hybrid solution development

Qualifications

What you bring

• Master’s degree in CS, Machine Learning, Data Science — or a PhD in a relevant discipline
• 3+ years of experience applying ML / AI in business or production environments
• Proven expertise in working with modern LLMs (e.g., GPT-4, Claude, LLaMA, Falcon, etc.)
• Hands-on experience with vector search and RAG architectures
• Familiarity with fine-tuning tools and techniques (e.g., LoRA, PEFT, DeepSpeed, etc.)
• Strong development experience with Python and proficiency with data science libraries (Scikit-learn, Pandas, Numpy) and frameworks like TensorFlow, PyTorch, and Keras
• Solid understanding of MLOps best practices and model deployment via GCP (Vertex AI, Cloud Functions, Pub / Sub, etc.)
• Comfort working with unstructured data (text, PDFs, transcripts, emails) and embedding techniques (OpenAI)
• You are agile and have a bias for action, removing roadblocks to get results fast
• Excellent communication and documentation skills for both technical and non-technical audiences

Salary Range : $102,000-$154,000

Performance Bonus or Sales Incentive Plan : 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as :

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

Please note that the compensation shown in the job postingmay be subject to change in 2025.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates : if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Digital

Diverse teams lead the way to innovation. Leveraging different perspectives, experiences and ways of thinking allows us to deliver better insights, decisions, and solutions. Embracing our individuality, and leveraging diversity of thought is an important part of the amazing culture we have built at TELUS Digital.

We are honoured to be recognized

Team TELUS at a glance

1.4M

Days volunteered in our communities

Billion contributed to charitable and community organizations since 2000

15.2

Million customer connections

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.