Data Management Coordinator

Alliance for Healthier Communities; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community health organization in Toronto seeks a Data Management Coordinator to maintain databases, generate reports, and coordinate training. The ideal candidate has over three years of experience in a health setting and is proficient in SQL and relational databases. The role involves ensuring data quality and supporting staff training, with a commitment to social justice and health equity.

Qualifications

• Proven track record of working with relational databases.
• Experience as a computer trainer.
• Skilled in designing complex queries and generating reports.

Responsibilities

• Maintain and develop databases for accurate data.
• Generate, analyze, and interpret data reports.
• Coordinate software training and implementation.

Skills

Proficient in SQL

Data manipulation and analysis

Experience in data quality management

Ability to work collaboratively

Understanding of Anti-oppression principles

Education

Three or more years related experience

Tools

Microsoft Access

Logi Reports Designer

Excel-VBA

Job description

Position : Data Management Coordinator Supervisor : Manager, Quality and Organizational Change Type of Position : 1.0 FTE

We are a dynamic community-based health centre promoting social justice and health equity in the Regent Park neighbourhood and Downtown East area of Toronto. We operate out of several locations and provide a wide variety of services including : primary health care, chiropody, physiotherapy, health promotion, social work, community health, immigrant and refugee services, harm reduction programs, addiction and recovery services, Pathways to Education, infant and child development programs, parenting programs, and youth employment services.

The Data Management Coordinator (DMC)is responsible for creating and maintaining data systems to ensure accurate, compliant, and high-quality data across the organization. This includes supporting staff training, managing system access, and producing data reports to meet internal and external requirements.The DMC reports to the Quality and Organizational Change Manager and works closely with the management team.

The DMC is required to work in ways that are respectful and inclusive of all services users, staff and volunteers and that promotes the mission and values of RPCHC.

Hours of work for the position include both regular and extended hours of operation each week and the requirement to work outside of regular hours from time to time, in locations identified by the Centre.

Responsibilities

Database Development / Management :

• Maintain databases by developing and implementing funder-compliant data entry, extraction and transfer systems and protocols.
• Support complete and accurate entry of data by developing and implementing systems and protocols and by assessing needs, providing training, and supporting staff to use established procedures.
• Ensure high quality data is available for extraction as needed by developing and implementing systems to identify, track, prevent and correct errors.
• Ensure local system changes and enhancements support users’ needs and are compliant with system-wide processes and standards.
• Manage user accounts and access permissions within EMR and related systems.
• Participate in formal user requirements processes and ensure that implemented solutions meet identified user requirements.
• Act as prime contact to the Alliance and other help desks in resolving and escalating, where appropriate, data support issues.
• Participate in committees and regional user groups to develop data management best practices.
• Work with I.T. Manager to ensure functionality and integrity of Centre’s hardware and software systems.

Information Management :

• Develop, generate, analyze, and interpret data reports.
• Work with the management team to identify information needs and to continually revise outputs to address those needs.
• Complete privacy audits at the direction of the agency’s Privacy Officer.

Training :

• Determine local software training needs and implement training plans.
• Co-ordinate the implementation of system changes and enhancements.

Organizational :

• Maximize efficient functioning and utilization of the data system through participating in training and professional development and by liaising with software vendors.
• Continue to improve professional knowledge and remain up to date concerning current trends in areas of specialization.
• Attend and contribute to organizational events and meetings as required;
• Participate in and contribute to the effective functioning of team and committee meetings
• Observe and ensure compliance with RPCHC policy and procedures,
• Work to promote health equity and social justicewithin the scope of the role.
• Be knowledgeable about and comply with the Occupational Health and Safety Act (OHSA), Personal Health Information Protection Act (PHIPA), Accessibility for Ontarians with Disabilities Act (AODA), the Ontario Human Rights Code andother relevant legislation.
• Keep supervisor informed and up to date on relevant issues.
• Perform other related duties as required and assigned by the supervisor and / or Director.
• Three or more years related experience; preferably in a health setting.
• Proficient in working with relational databases and datasets, including data manipulation, analysis, and maintenance, using SQL and database programs such as Microsoft Access.
• Skilled in designing complex queries and generating standard and custom reports using Logi Reports Designer and JReports.
• Proficient in Excel-VBA and experienced with data / statistical reporting solutions.
• Experience as a computer trainer, including assessing training needs and developing plans to address them at a range of skill levels.
• Experience in data quality management.
• Ability to work collaboratively within and across teams
• Understanding of Anti-oppression principles
• Ability to work effectively with people of various cultural, age and economic backgrounds
• Knowledge of the Regent Park area and issues affecting the community

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