Data I/O Technician

Company3; Toronto; On-site; CAD 28,000 - 32,000; Full time

Job summary

Company 3 in Toronto, ON is seeking a Data I/O Technician to support the Shipping/Receiving and Data IO teams, handling vault data, ingesting drives, archiving, and ensuring data integrity.

You will work the night shift (5:00pm–1:00am ET) on-site, coordinate with production staff, and follow best practices for content security, file naming, and client deliverables while improving department workflows.

Qualifications

• Strong problem-solving skills and ability to manage workload and meet deadlines.
• Strong organizational skills, attention to detail, and exceptional verbal and written communication.
• Knowledge of postproduction workflows and file delivery systems (Aspera and Mediashuttle).
• Knowledge of Microsoft Office Suite, Xytech Media Pulse is an asset.
• Knowledge of Windows, OSX and Linux.
• Knowledge of Netflix, AWS and Apple workflows.

Responsibilities

• The Data I/O Technician will ensure digital deliverables are accurate and on time.
• Understand content security requirements and improve department workflows.
• Troubleshoot connectivity and file-naming issues and perform data archive and back-up per policy.
• Ingest and restore LTO tapes from outside vendors and verify data integrity.
• Create records in vault database and stage assets for production.
• Liaise with external shipping couriers and manage inventory records.

Skills

Problem solving

Organizational skills

Attention to detail

Verbal communication

Written communication

Postproduction workflows knowledge

Tools

Microsoft Office Suite

Xytech Media Pulse

Windows

OSX

Linux

Netflix workflows

AWS workflows

Apple workflows

Job description

Business Unit: Company 3

Position: Data I/O Technician

Location: Toronto, ON (On-Site)

Hours of Operation: 5:00pm - 1:00am ET (Night Shift)

Requisition Number: 1024

*Pay Range: $20.00 - $23.00 CAD hourly

POSITION SUMMARY:

As the Data I/O Technician, you will work closely with the Manager, Data I/O in the data to day operations of the Shipping/Receiving and Data IO departments and complete tasks assigned to all vault and data IO technicians, following best practices with respect to all assigned tasks, communicating with production staff and advising on project workflows as needed.

MAIN DUTIES:

The Data I/O Technician will work with the studio producers to ensure digital deliverables are delivered accurately and on time. They will have a full understanding of content security requirements and best practices, innovate and improve department workflows and environments, as well as troubleshoot connectivity & file naming issues. They will be responsible for data archive and back-up per the company's policy, ingest & restore LTO tapes received from outside vendors, report back any issues to the Producer, and spot check in-house LTO tapes to ensure data is archived correctly and compatibility with other systems. They will use a 3-point check system to archive & delete files where required, write LTO deliverables to client specifications, and receive and virus scan client hard drives before ingest. Additional responsibilities include the following:

• Ingest data from hard drives and copy to the appropriate production volume
• Receive & Ship Domestic & International Freight
• Become familiar with FedEx Ship Manager, DHL Software
• Become familiar with UPS, TNT Waybills
• Liaise with External Shipping Couriers
• Enter, move and withdraw elements from inventory database
• Perform shelf audits on a weekly basis.
• Create accurate records of all elements in the vault database
• Fulfill requests for assets and media to the requirements of each work order
• Stage assets and media with orders, so that they are ready for production
• Scan media to each work order or staff person
• Re-vault elements from the production areas in a timely fashion
• Deliver and pick up elements within the building
• Manage vault space to make room for new elements and identify and move inactive elements
• Ensure that all elements are securely stored and handled.
• Other duties as assigned

WHAT YOU BRING:

The ideal candidate will have strong problem-solving skills and ability to manage workload and meet deadlines, as well as strong organizational skills, attention to detail, and must possess exceptional verbal and written communication skills. They must be knowledgeable of the postproduction industry and workflows, including knowledge of file delivery systems, including Aspera and Mediashuttle. Additional desired skills include:

• Knowledge of Microsoft Office Suite, Xytech Media Pulse is an asset
• Knowledge of Windows & OSX and Linux
• Knowledge of Netflix, AWS & Apple workflows

ABOUT THE COMPANY:

Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:

Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee's pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.