Data Governance & Programs Specialist

Canadian Institute for Health Information (CIHI); Toronto, Ottawa; On-site; CAD 65,000 - 90,000; Full time

Job summary

CIHI is seeking a Program Specialist to provide subject-matter expertise, project coordination, and program support to advance data governance, data access, stakeholder engagement, and program delivery.

The role develops and maintains frameworks, tools and processes, prepares briefing materials, and supports documentation. You will engage with internal teams and external partners to ensure timely, high-quality deliverables aligned with CIHI priorities.

Qualifications

• Undergraduate degree in Health Sciences, Health Information, Social Sciences, Public Administration, Information Science, Business or related field, or equivalent.
• 3–5 years in health care or related sectors with project coordination and program support experience.
• Experience collaborating with stakeholders and subject-matter experts to support activities and deliverables.
• Experience in data governance, data access processes, and related policies or procedures.
• Proficiency with reporting, visualization, and collaboration tools; familiarity with ServiceNow or similar platforms is an asset.
• Public sector or health system context experience is a plus.

Responsibilities

• Plan, coordinate and monitor projects and deliverables, including workplans, timelines, and status updates.
• Conduct research, environmental scans and literature reviews; synthesize findings into summaries.
• Respond to stakeholder information requests and support dissemination and onboarding activities.
• Support engagement activities, including meetings, consultations, and workshops; prepare materials.
• Maintain relationships with internal teams, external partners, and subject-matter experts; ensure alignment.
• Coordinate reviews, manage feedback, approvals, version control and documentation.
• Draft reports, briefing notes, presentations and training materials.
• Improve processes, tools, SOPs, templates and records management practices.
• Support data-related processes and workflows, including data intake, validation and release.
• Collaborate with IT teams to support data systems, maintenance and issue resolution.

Skills

Project coordination

Stakeholder engagement

Data governance

Analytical thinking

Communication skills

Microsoft 365

SharePoint/OneDrive

Privacy and security awareness

Education

Bachelor's degree in Health Sciences or related field

Tools

ServiceNow

Varonis

SharePoint/OneDrive

Microsoft 365 suite

Job description

CIHI is seeking a Program Specialist to provide subject-matter expertise, project coordination, and program support to advance data governance, data access, stakeholder engagement, and program delivery.

The role develops and maintains frameworks, tools and processes, prepares briefing materials, and supports documentation. You will engage with internal teams and external partners to ensure timely, high-quality deliverables aligned with CIHI priorities.