Data Entry Associate

Trudell Medical Limited; London; On-site; CAD 42,000 - 54,000; Full time

Job summary

Trudell Healthcare Solutions Inc. is seeking a Data Entry Associate to maintain accurate customer, product, and vendor data. You will ensure records are complete, consistently formatted, and updated according to established standards.

The role emphasizes data quality, stewardship, and continuous improvement, with close collaboration across departments, and requires a college diploma and 1–3 years of relevant experience.

Qualifications

• College diploma in Business Administration, Information Management, Supply Chain or equivalent.
• 1–3 years of experience in a similar data-entry role.
• Experience with Microsoft Dynamics 365 or similar ERP/CRM systems is preferred.
• Strong attention to detail with high accuracy in data entry.
• Strong written and verbal communication with stakeholders across functions.

Responsibilities

• Create, update, and maintain accurate customer, product, vendor, and other business information within enterprise systems.
• Ensure data entries follow established procedures, rules, and standards.
• Identify outdated or duplicate records and correct inaccuracies.
• Collaborate with stakeholders to resolve data discrepancies.
• Support data quality, readiness, and continuous improvement initiatives.

Skills

Fluent English

Attention to detail

Organizational skills

Problem solving

Written and verbal communication

Stakeholder collaboration

Microsoft Office

Education

College diploma in Business Administration / Information Management / Supply Chain

Tools

Microsoft Dynamics 365 / ERP-CRM

Microsoft Excel

Job description

Do you love working in Excel and have a knack for turning data into organized, accurate information? Are you a tenacious self-starter who enjoys working independently, digging into the details, and seeing a task through from start to finish? We at THS are looking for a Data Entry Associate who is skilled and confident in Excel, takes pride in getting things right, and enjoys taking ownership of their work. If you’re someone who likes to roll up your sleeves, work through challenges, and get things done, we’d love to hear from you.

Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve patient outcomes.

The Position: The Data Entry Associate is responsible for maintaining accurate, complete, and up-to-date business data, including customer, product, vendor, and other master data. This role supports day-to-day operations by ensuring information is entered consistently and maintained according to established standards, while also helping improve data quality and reliability for reporting, analytics, automation, and AI initiatives.

What We Offer:

• Challenging careers that provide the opportunity to learn constantly
• Clear, consistent, and demonstrated values
• A positive and motivating Corporate Culture
• Encouraged Professional Development
• Employee Recognition for Milestone Anniversaries
• Regular Performance Appraisals
• Regular Salary Reviews
• Paid Sick Days
• 3 weeks paid vacation to start
• Comprehensive Group Family Benefits including:
  • Health and Dental Benefits
  • Pension Plan
  • Life Insurance
  • Employee Assistance Plan
  • Disability Insurance
  • Out of Country Insurance Coverage

Key Responsibilities:

Data Entry & Master Data Maintenance

• Create, update, and maintain accurate customer, product, vendor, and other business information within enterprise systems.
• Process data additions and changes in accordance with established procedures, business rules, data standards, and approval requirements.
• Ensure records are complete, accurate, consistently formatted, and maintained in a timely manner.
• Perform routine reviews of existing records to identify outdated, incomplete, duplicate, or inaccurate information.
• Work with business stakeholders to obtain missing information and resolve data discrepancies.

Data Quality & Stewardship

• Serve as a business data steward for assigned data areas and support the ongoing data quality and integrity of company data.
• Monitor data quality and identify issues related to accuracy, completeness, consistency, duplication, and timeliness.
• Help define maintain data standards, business rules, definitions, naming conventions, and acceptable values.
• Investigate data quality issues and work with business teams, IT, and Data team to identify and correct root causes.
• Maintain documentation for key data elements, processes, definitions, and data standards.

Data Readiness and Continuous Improvement

• Help ensure business data is reliable, structured, and available to support operational reporting, analytics, automation, AI initiatives, and other business initiatives.
• Identify opportunities to improve data entry processes, controls, and workflows to reduce errors and prevent recurring data quality issues.
• Support the development and implementation of standardized processes for creating and maintaining master data.
• Support data cleanup, reconciliation, validation, and other data improvement initiatives.
• Promote consistent data management practices and accountability across the organization.

Administration

• Maintain regular and ongoing communication with relevant stakeholders regarding data requests, issues, priorities and required actions.
• Ensure communication is effective and informative regarding issues which may affect the quality of service or products.
• Ensure cooperation with special projects as required.

As an ideal candidate, you have:

• College diploma in the Business Administration, Information Management, Supply Chain or equivalent.
• One (1) to three (3) years of experience in a similar role.
• Experience with Microsoft Dynamics 365 or similar ERP/CRM systems is preferred.
• Strong attention to detail with a high degree of accuracy when entering and maintaining information.
• Strong organizational skills and ability to manage multiple requests and priorities.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Ability to understand and consistently apply business rules, standards, and documented procedures.
• Strong problem-solving skills with the ability to identify inconsistencies and investigate data issues.
• Strong written and verbal communication skills and the ability to work effectively with stakeholders across different business functions.

Essential Duties:

• Fluent in English both written and oral
• Long periods of seated and computer work.

Working Conditions:

• Office Setting at our London Facility.
• Occasional interruptions.
• Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfill job responsibilities.