Data Conversion Specialist

Canadian Inclusion; Canada; Hybrid; CAD 63,000 - 77,000; Full time

Job summary

CityView seeks a Data Conversion Specialist (Information Technology) to interpret business rules and convert data between systems for the CityView Solution. Remote work is offered, with interaction via on-site, online, and phone support.

You will work with Project Managers and report to the Manager of Research & Development. The role focuses on delivering quality data conversions, scripting, and documentation while ensuring customer satisfaction and timely project delivery in a fast-paced

Qualifications

• Bachelor's degree or higher in Computer Science or related discipline.
• Expert or advanced skills in MS-SQL and the ability to write data conversion scripts.
• Experience with Local Government applications or similar systems.
• Ability to interpret requirements and propose solutions.
• Strong troubleshooting and analytical thinking to resolve issues.
• Good time management and organizational skills.
• Strong customer service and communication skills.
• Ability to meet deadlines and work under pressure.
• Proactive with a positive attitude.
• Experience with ESRI ArcGIS is an asset.

Responsibilities

• Perform data conversions for new customer implementations and related data tasks.
• Collaborate with customers to address data conversion requirements and issues per project schedules.
• Develop data mapping documentation and estimates for conversions.
• Assist in assembling project Scope Documents.
• Create reusable data conversion scripts for project tasks.
• Be knowledgeable about software data structures to ensure quality deliverables.
• Communicate with Project Managers and Implementation Specialists to manage timelines and risks.
• Balance multiple projects and suggest process improvements.
• Maintain knowledge of industry best practices and tools in data conversion.
• Provide outstanding customer service and resolve issues throughout implementation.
• Collaborate with Technical Support to deploy tested conversions into testing and production environments.

Skills

Customer service

Analytical thinking

Time management

Written communication

Problem solving

Attend deadlines

Education

Bachelor's Degree in Computer Science or related field

Tools

MS-SQL

ArcGIS

MS SQL Reporting Services

Job description

Data Conversion Specialist (Information Technology)

Data Conversion Specialist
CityView - Remote

In the key role of interpreting business rules and data, our customers will rely on your expertise to convert data from various systems into the CityView Solution. Working closely with our Project Managers, you will interact with our customers, on-site, on-line and over the phone to ensure customer satisfaction, and that our products and services are delivered according to CityView methodology.

The successful candidate will be part of the CityView Data Conversion team, work closely with our Project Managers, and report to the Manager of Research & Development.

We are seeking an enthusiastic, team oriented individual who is dedicated to providing outstanding customer service, has a knack for details and thrives on working in a fast-paced, demanding environment.

This position offers a base salary between $55,000-75,000 CAD/year based on experience.

What your impact will be:

• Perform data conversions for new customer implementations as well as a variety of data-related tasks for new and existing customers.
• Work directly with customers to ensure that data conversion requirements and issues are addressed in a timely manner, as dictated by project schedules.
• Develop data mapping documentation and estimates for data conversion projects.
• Participate in the assembly of project Scope Documents.
• Develop data conversion scripts for project-specific conversion tasks with emphasis on re-use and efficiency.
• Be an expert on the functionality of the software as pertains to the data structure and data requirements, to ensure quality deliverables on every project.
• Communicate regularly with Project Managers and Implementation Specialists to ensure timelines are met and project risks are mitigated.
• Maximize utilization by balancing multiple, concurrent projects, following processes, and making recommendations for process change, where applicable.
• Maintain current knowledge and awareness of industry best practices, tools, and other technical skills related to data conversion.
• Provide outstanding customer service and resolve customer issues throughout the implementation process.
• Work with Technical Support Analysts and others to deliver tested and approved data conversions into customer testing and production environments.

What we are looking for:

• Bachelor's Degree or higher in Computer Science, or related discipline, or equivalent job experience.
• Expert or advanced skills in MS-SQL, ability to perform complex queries and write data conversion scripts
• Experience with Local Government applications or other similar applications
• Ability to interpret requirements and recommend solutions
• Excellent troubleshooting skills and analytical thinking to resolve issues
• Strong time management and organizational skills
• Strong customer service and oral/written communication skills
• Ability to meet deadlines and perform under pressure
• Positive, proactive, take-charge attitude
• Experience with MS SQL Reporting Services (or equivalent) is an asset.
• Experience with ESRI ArcGIS is an asset
  

Salary Minimum: 70000Salary Maximum: 70000