Data Center Technician: Hardware, Network & Automation

Insight Global; Varennes; Vor Ort; CAD 52.000 - 76.000; Vollzeit

Zusammenfassung

Insight Global in Varennes, QC is hiring a Data Center Technician. This role resolves hardware issues, supports networks and OS layers, and maintains documentation for the team. You will pass knowledge to juniors, automate tasks with scripts, and work autonomously on local projects.

The ideal candidate has strong UNIX/Linux knowledge, experience with DNS/DHCP/TCP, and cross-functional collaboration skills. Office-based role with remote capabilities as needed.

Qualifikationen

• 1+ years of computer hardware experience, including troubleshooting and repairing experience.
• 1+ years of network and operating system support experience, or Bachelor's degree or above in computer science, computer engineering, or related field.
• Experience deploying, managing, and optimizing Microsoft Windows Server, or experience in Linux and Networking protocols and experience that includes strong analytical skills, attention to detail, and effective communication abilities.
• 2+ years of repair of material handling equipment experience.
• Knowledge of UNIX/Linux operating system.
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in Network protocols like DNS/DHCP/TCP and experience in Linux OS and network troubleshooting.
• Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities.

Aufgaben

• Act as primary resolver for the support team and help junior staff.
• Create and maintain documentation on technologies supported.
• Effectively pass down knowledge of technologies to junior staff.
• Take on remote system administration tasks in a virtual team.
• Automate tasks with scripts where necessary.
• Work autonomously to resolve most support issues.
• Execute small projects and assist planning for larger local projects with management.
• Escalate and mentor as the initial point of escalation for junior technicians.
• Understand all aspects of the equipment supported and stay informed on changes.
• Innovate and make independent decisions while following directions when needed.

Kenntnisse

Hardware troubleshooting

Network and OS support

Windows Server / Linux

Automation scripting

Documentation & knowledge transfer

Project coordination

UNIX/Linux knowledge

Cross-functional collaboration

Ausbildung

Bachelor's degree in CS/CE or related field

Jobbeschreibung

Insight Global in Varennes, QC is hiring a Data Center Technician. This role resolves hardware issues, supports networks and OS layers, and maintains documentation for the team. You will pass knowledge to juniors, automate tasks with scripts, and work autonomously on local projects.

The ideal candidate has strong UNIX/Linux knowledge, experience with DNS/DHCP/TCP, and cross-functional collaboration skills. Office-based role with remote capabilities as needed.