Data Center Technician

Insight Global; Mackenzie; On-site; CAD 90,000 - 132,000; Full time

Job summary

Insight Global is seeking Data Center Technicians (Level I, II, and Lead) to support large-scale deployments and critical infrastructure projects across the United States. You will install, maintain, troubleshoot, and support network and data center infrastructure within live production environments.

Ideal candidates bring 2+ years of experience in data centers or related fields, with hands-on fiber optic and copper cabling, rack & stack expertise, and strong documentation skills.

Qualifications

• 2+ years of experience in data centers, telecommunications, network infrastructure or related environments.
• Experience working with both fiber optic and copper cabling.
• Experience pulling, terminating, testing, and troubleshooting cabling infrastructure.
• Understanding of single-mode and multimode fiber.
• Experience with rack and stack deployments.
• Ability to troubleshoot hardware, connectivity, and infrastructure issues.
• Experience reading technical documentation and network diagrams.
• Ability to work independently in fast-paced environments.

Responsibilities

• Install, maintain, and troubleshoot data center infrastructure.
• Perform rack and stack deployments of servers, switches, cabinets, and network equipment.
• Pull, terminate, test, and troubleshoot fiber optic and copper cabling.
• Interpret network diagrams, rack elevations, cable schedules, and technical documentation.
• Support hardware installations and equipment replacements.
• Troubleshoot connectivity, infrastructure, and physical network issues.
• Work within active production environments while following strict operational procedures.
• Maintain accurate documentation of installations and infrastructure changes.
• Lead Technicians will mentor junior team members and help coordinate project execution.

Job description

Schedule: Rotational Travel Schedule

About the Role

We are seeking Data Center Technicians (Level I, II, and Lead) to support large-scale data center deployments and critical infrastructure projects throughout the United States. These individuals will be responsible for installing, maintaining, troubleshooting, and supporting network and data center infrastructure within live production environments.

This is an excellent opportunity to work on enterprise-scale projects involving fiber optics, structured cabling, network infrastructure, hardware deployments, and data center operations.

Responsibilities

• Install, maintain, and troubleshoot data center infrastructure
• Perform rack and stack deployments of servers, switches, cabinets, and network equipment
• Pull, terminate, test, and troubleshoot fiber optic and copper cabling
• Interpret network diagrams, rack elevations, cable schedules, and technical documentation
• Support hardware installations and equipment replacements
• Troubleshoot connectivity, infrastructure, and physical network issues
• Work within active production environments while following strict operational procedures
• Maintain accurate documentation of installations and infrastructure changes
• Lead Technicians will mentor junior team members and help coordinate project execution

Required Qualifications

• 2+ years of experience in data centers, telecommunications, network infrastructure, structured cabling, or related environments
• Experience working with both fiber optic and copper cabling
• Experience pulling, terminating, testing, and troubleshooting cabling infrastructure
• Understanding of single-mode and multimode fiber
• Experience with rack and stack deployments
• Ability to troubleshoot hardware, connectivity, and infrastructure issues
• Experience reading technical documentation and network diagrams
• Ability to work independently in fast-paced environments

Preferred Qualifications

• Fiber splicing or fusion splicing experience
• Experience using OTDRs, light meters, and fiber certification tools
• Experience troubleshooting switches, routers, and network hardware
• Experience with Cisco, Juniper, Aruba, or similar networking environments
• Previous experience supporting medium to large-scale data centers
• Leadership experience for Lead Technician opportunities

Ideal Backgrounds

• Data Center Operations
• Data Center Deployment
• Structured Cabling
• Telecommunications
• Network Infrastructure
• Critical Facilities
• Low Voltage Installation
• Fiber Construction

What Makes a Strong Candidate

• Hands-on experience with fiber installation, testing, and troubleshooting
• Strong understanding of structured cabling systems
• Experience supporting live production environments
• Proven troubleshooting abilities and logical problem-solving skills
• Ability to explain real-world project experience and technical accomplishments
• Strong work ethic, communication skills, and willingness to learn
• Entry to mid-level role
• Focus on installations, cabling, rack and stack, and hardware deployment
• Strong attitude and willingness to learn are highly valued
• Advanced installation and troubleshooting responsibilities
• Greater independence and technical ownership
• Experience supporting critical infrastructure preferred
• Lead project execution and field activities
• Mentor and support junior technicians
• Strong technical troubleshooting and leadership experience required