Data Center Technical Specialist / Spécialiste technique du centre de données

Hewlett Packard Enterprise Development LP; Lévis; On-site; CAD 97,600 - 181,000; Full time

Benefits offered by this job

Competitive salary

Benefits

Career development support

Job summary

Hewlett Packard Enterprise Development LP is seeking a Data Center Technical Specialist to design, test and administer systems for a cloud-based Supercomputing service. This onsite role is based at a Lévis, QC data center with on-call rotation and weekend coverage.

You will join a regional on-site team to build, support hardware, perform diagnostics, upgrades, and coordinate with Site Reliability Engineers to keep systems running reliably. Strong Linux and HPC background is required.

Qualifications

• 5+ years of experience supporting IT equipment (Servers, Switches)
• 5+ years of hands-on experience with enterprise-grade server infrastructures
• Experience with HPC systems, networking and storage
• Linux-based environments administration and troubleshooting
• Certifications such as CompTIA A+/Server+/Network+ are beneficial
• Understanding of high-speed networks and security in cloud environments
• Experience with data center hardware including CPUs, GPUs, management, and networking equipment
• BS in Computer Science, IT Management, or equivalent

Responsibilities

• Build and support a multi-tenant cloud-based Supercomputing-as-a-Service system
• Prepare, stage, configure and operate system startups/shutdowns
• Onsite technician maintaining and supporting all aspects of the system
• Perform diagnostics and triage, escalate issues as needed
• Hardware maintenance, warranty service, replacements and expansions
• Coordinate with warranty services and on-site engineers
• Follow security protocols and work with security architects
• Collaborate with Site Reliability Engineers to ensure持续 operation

Skills

Linux

HPC systems

Networking

Scripting

Problem solving

Team collaboration

Security awareness

Server hardware

AWS or cloud basics

On-site support

Education

BS in Computer Science or IT

Tools

Servers/GPUs

Linux tools

Storage systems

Job description

Data Center Technical Specialist / Spécialiste technique du centre de données This role has been designed as 'Onsite' with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

HPE is seeking a Datacenter Technician to design, test and administer systems in support of the Supercomputing-as-a-Service (SCaaS) business. This is an exciting opportunity to be a part of a key business with considerable growth potential. In this role, you will be a contributing and important team member, working on solutions that will support a scaling customer base. This role will be performed onsite at the data center in Lévis, QC. There will be weekend/off-hours on-call rotation for this position.

Primary Responsibilities

• Part of a regional on-site team to build and support a multi-tenant cloud-based Supercomputing-as-a-Service business
• Prepares, stages, sets up, and performs system startups/shutdowns, following established guides and procedures
• Onsite technician maintaining and supporting all aspects of the supercomputer system
• Perform diagnostics and troubleshooting, triaging and then escalating system issues that may occur
• Involved in system upkeep and upgrades, including hardware maintenance, warranty service, replacements and expansions
• Perform hardware break/fix hardware swap and coordinate factory warranty services
• Follows all security protocols as defined by the security architect
• Works closely with Site Reliability Engineers to ensure systems are operational at all times

Les responsabilités

• Faire partie d'une équipe régionale sur site pour créer et prendre en charge une entreprise de supercalcul en tant que service basée sur le cloud et multi-locataires
• Prépare, organise, configure et exécute les démarrages/arrêts du système, en suivant les guides et procédures établis
• Technicien sur site assurant la maintenance et le support de tous les aspects du système de supercalculateur
• Effectuer des diagnostics et des dépannages, trier puis faire remonter les problèmes système qui peuvent survenir
• Impliqué dans la maintenance et les mises à niveau du système, y compris la maintenance du matériel, le service de garantie, les remplacements et les extensions
• Effectuez des remplacements/réparations de matériel et coordonnez les services de garantie d'usine
• Suit tous les protocoles de sécurité tels que définis par l'architecte de sécurité
• Travaille en étroite collaboration avec les ingénieurs de fiabilité du site pour s'assurer que les systèmes sont opérationnels à tout moment

Experience and Skills

• 5+ years of experience supporting IT equipment (Servers, Switchers ...)
• 5+ years of hands‑on experience working on or supporting enterprise grade server infrastructures
• Hands‑on experience with the tools and infrastructure to support HPC systems at scale including networking and storage
• Flexible and comfortable working on a varying and broad set of issues that may arise from day to day
• Proficient in the use and operation of Linux-based environments including shells, system configuration and administrative skills.
• Prior experience with large‑scale clustered systems (preferably HPC experience with parallel compute systems)
• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• An understanding of high‑speed networks
• An understanding of the security concerns in a cloud environment
• Experience with common data center hardware including CPUs, GPUs, management, and network equipment
• An understanding of high‑performance computing
• BS in Computer Science, IT Management, or equivalent

Spécialiste technique du centre de données

• 5 ans et plus d'expérience en soutien d'équipement informatique (serveur, commutateur réseau ...)
• 5 ans et plus d'expérience pratique de travail ou de prise en charge d'infrastructures de serveurs de niveau entreprise
• Expérience pratique des outils et de l'infrastructure pour prendre en charge les systèmes HPC à grande échelle, y compris la mise en réseau et le stockage
• Travail flexible et confortable sur un ensemble varié et large de problèmes qui peuvent survenir au jour le jour
• Maîtrise de l'utilisation et du fonctionnement des environnements basés sur Linux, y compris les shells, la configuration du système et les compétences administratives.
• Expérience préalable avec des systèmes en cluster à grande échelle (de préférence une expérience HPC avec des systèmes de calcul parallèles)
• Certifications applicables : CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
• Une compréhension des réseaux à haut débit
• Une compréhension des problèmes de sécurité dans un environnement cloud
• Expérience avec le matériel de centre de données commun, y compris les processeurs, les GPU, la gestion et l'équipement réseau
• Une compréhension du calcul haute performance
• BS en informatique, gestion informatique ou équivalent

Benefits

• Un salaire compétitif et des avantages sociaux importants
• Environnement de travail diversifié et dynamique
• Équilibre entre vie professionnelle et vie privée et accompagnement au développement de carrière
• Une vie incroyable à l'intérieur de l'élément!

HPE est un employeur offrant l'égalité des chances en matière d'emploi / vétérans / handicapés / LGBT et action positive. Nous nous engageons à promouvoir la diversité et à bâtir une équipe qui représente une variété d'antécédents, de perspectives et de compétences. Nous ne faisons pas de discrimination et toutes les décisions que nous prenons sont prises en fonction des qualifications, du mérite et des besoins commerciaux. Notre objectif est d'être une équipe mondiale diversifiée, représentative de nos clients, dans un environnement inclusif où nous pouvons continuer à innover et à grandir ensemble.

L’accommodement de besoins particuliers pour les candidats qualifiés pourra être considéré, conformément à la politique d’accommodement de HPE. Le genre masculin a été utilisé sans aucune intention discriminatoire et dans le seul but de faciliter la lecture et de ne pas alourdir le texte.

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of the customer, in an inclusive environment where we can continue to innovate and grow together.

Equal Opportunity Employer (EEO) Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. If you’d like more information about your EEO right as an applicant under the law, please click here: Know Your Rights.

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Accessibility HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

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Job: Services Job Level: TCP_04 "The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level. – Canada: Annual Salary CAD 97,600 - 181,000 The listed salary range reflects base salary. Variable incentives may also be offered. L’échelle salariale prévue pour un nouvel embauché basé au Canada occupant ce poste est indiquée ci-desus. L'offre peut varier dans cette échelle en fonction de l’emplacement géographique, de l’expérience professionnelle, de et/ou du niveau des compétences. S’il s’agit d’un rôle de vente, l’échelle salariale indiquée reflète le salaire de base combiné à la rémunération des ventes ciblées. S’il s’agit d’un rôle non commercial, l’échelle salariale indiquée reflète uniquement le salaire de base. Des incitations variables peuvent également être proposées.`

Information about employee benefits offered in Canada can be found at https://myhperewards.com/pdf/hpe-recruit-brochure-can.pdf Des informations sur les avantages sociaux offerts sont disponibles sur https://myhperewards.com/pdf/hpe-recruit-brochure-can-fr.pdf