Data Center Systems Administrator [#4996]

Alteo; Victoriaville; Hybrid; CAD 65,000 - 95,000; Full time

Job summary

Alteo is seeking a Data Center Systems Administrator for a permanent position based in Victoriaville, QC. The role offers a hybrid work schedule (3 days in-office; 2 days remote) and focuses on maintaining service availability and hosted infrastructure.

You will administer physical and virtual servers, networking, and storage while supporting clients with Level 2/3 IT help and documenting procedures. Fluency in French is required; English is a plus.

Qualifications

• AEC/DEC/BAC in IT or networking
• 4+ years of relevant experience in the role
• Proficiency in VMware virtualization tools (required)
• Excellent command of Windows environments (11 and Server)
• Good knowledge of Hyper-V or Proxmox
• Good command of Linux environments
• Excellent command of basic and advanced networking concepts (TCP, Wi-Fi, LAN/WAN routing, BGP)
• Ability to work on physical servers, SAN equipment, and more broadly in a server room
• Ability to produce clear, accurate, and comprehensive documentation
• Knowledge of Azure and O365 InTune environments (a plus)
• Relevant recognized certification related to virtualization, security, or the cloud (e.g., CompTIA, AZ-104, MD-102) (a plus)
• Knowledge of infrastructure automation (Ansible, Terraform) (a plus)
• Excellent command of French, both spoken and written
• Good command of English, both spoken and written, to be able to communicate with certain non-French-speaking clients (a plus)

Responsibilities

• Maintain the highest level of service availability
• Monitor infrastructure and ensure consistency with other hosted systems
• Diagnose and resolve data center infrastructure incidents and ensure they do not recur
• Participate in the assessment and analysis of the company’s needs regarding hosted infrastructure
• Administer physical and virtual machines, networking, and storage in the data center
• Manage change requests in production and ensure that records of outages, interventions, and incidents are kept up to date
• Ensure the continuity of data center backups and implement corrective actions as needed
• Ensure data integrity, confidentiality, and security
• Provide Level 2 and 3 IT support to clients regarding our hosting services
• Participate in the analysis and design of innovative technological solutions presented to our clients
• Apply IT procedures and standards and document associated solutions
• Maintain and administer our clients’ systems and application solutions
• Diagnose and resolve operational incidents and ensure they do not recur
• Support the manager in fulfilling the department’s mandates to achieve established business objectives
• Identify relevant IT innovations and bring them to the attention of the Innovation Committee
• Draft technical documentation and ensure that it is communicated, understood, and mastered by the stakeholders involved
• Develop and disseminate operational procedures while documenting existing secure hosting facilities
• Participate in the rotation of the data center incident support team outside of regular business hours

Skills

VMware virtualization

Windows Server & Windows 11

Linux environments

Networking concepts

Documentation

Education

AEC/DEC/BAC in IT or Networking

Tools

Hyper-V

Proxmox

Azure

O365 InTune

Ansible

Terraform

SAN

Job description

Data Center Systems Administrator [#4996]

Alteo is seeking a Data Center Systems Administrator for a permanent position based in Victoriaville.

*** Hybrid work: 3 days in-office; 2 days remote ***

Responsibilities:

• Maintain the highest level of service availability
• Ensure that infrastructure is properly monitored and maintain consistency with other hosted systems
• Diagnose and resolve any data center infrastructure incidents and ensure they do not recur
• Participate in the assessment and analysis of the company’s needs regarding hosted infrastructure
• Administer physical and virtual machines, networking, and storage in the data center
• Manage change requests in production and ensure that records of outages, interventions, and incidents are kept up to date
• Ensure the continuity of data center backups and implement corrective actions as needed
• Ensure data integrity, confidentiality, and security
• Provide Level 2 and 3 IT support to clients regarding our hosting services
• Participate in the analysis and design of innovative technological solutions presented to our clients
• Apply IT procedures and standards and document associated solutions
• Maintain and administer our clients’ systems and application solutions
• Diagnose and resolve operational incidents and ensure they do not recur
• Support the manager in fulfilling the department’s mandates to achieve established business objectives
• Identify relevant IT innovations and bring them to the attention of the Innovation Committee
• Draft technical documentation and ensure that it is communicated, understood, and mastered by the stakeholders involved
• Develop and disseminate operational procedures while documenting existing secure hosting facilities
• Participate in the rotation of the data center incident support team outside of regular business hours

Profile:

• AEC, DEC, or BAC in IT or networking
• 4+ years of relevant experience in the role
• Proficiency in VMware virtualization tools (required)
• Excellent command of Windows environments (11 and Server)
• Good knowledge of Hyper-V or Proxmox
• Good command of Linux environments
• Excellent command of basic and advanced networking concepts (TCP, Wi-Fi, LAN/WAN routing, BGP)
• Ability to work on physical servers, SAN equipment, and more broadly in a server room
• Ability to produce clear, accurate, and comprehensive documentation
• Knowledge of Azure and O365 InTune environments (a plus)
• Relevant recognized certification related to virtualization, security, or the cloud (e.g., CompTIA, AZ-104, MD-102) (a plus)
• Knowledge of infrastructure automation (Ansible, Terraform) (a plus)
• Excellent command of French, both spoken and written
• Good command of English, both spoken and written, to be able to communicate with certain non-French-speaking clients (a plus)

Alteo is seeking a Data Center Systems Administrator for a permanent position based in Victoriaville.

*** Hybrid work: 3 days in-office; 2 days remote ***

Responsibilities:

• Maintain the highest level of service availability
• Ensure that infrastructure is properly monitored and maintain consistency with other hosted systems
• Diagnose and resolve any data center infrastructure incidents and ensure they do not recur
• Participate in the assessment and analysis of the company’s needs regarding hosted infrastructure
• Administer physical and virtual machines, networking, and storage in the data center
• Manage change requests in production and ensure that records of outages, interventions, and incidents are kept up to date
• Ensure the continuity of data center backups and implement corrective actions as needed
• Ensure data integrity, confidentiality, and security
• Provide Level 2 and 3 IT support to clients regarding our hosting services
• Participate in the analysis and design of innovative technological solutions presented to our clients
• Apply IT procedures and standards and document associated solutions
• Maintain and administer our clients’ systems and application solutions
• Diagnose and resolve operational incidents and ensure they do not recur
• Support the manager in fulfilling the department’s mandates to achieve established business objectives
• Identify relevant IT innovations and bring them to the attention of the Innovation Committee
• Draft technical documentation and ensure that it is communicated, understood, and mastered by the stakeholders involved
• Develop and disseminate operational procedures while documenting existing secure hosting facilities
• Participate in the rotation of the data center incident support team outside of regular business hours

Profile:

• AEC, DEC, or BAC in IT or networking
• 4+ years of relevant experience in the role
• Proficiency in VMware virtualization tools (required)
• Excellent command of Windows environments (11 and Server)
• Good knowledge of Hyper-V or Proxmox
• Good command of Linux environments
• Excellent command of basic and advanced networking concepts (TCP, Wi-Fi, LAN/WAN routing, BGP)
• Ability to work on physical servers, SAN equipment, and more broadly in a server room
• Ability to produce clear, accurate, and comprehensive documentation
• Knowledge of Azure and O365 InTune environments (a plus)
• Relevant recognized certification related to virtualization, security, or the cloud (e.g., CompTIA, AZ-104, MD-102) (a plus)
• Knowledge of infrastructure automation (Ansible, Terraform) (a plus)
• Excellent command of French, both spoken and written
• Good command of English, both spoken and written, to be able to communicate with certain non-French-speaking clients (a plus)

Alteo est à la recherche d'un Administrateur Systèmes Data Center pour un poste permanent basé à Victoriaville.

*** Travail hybride 3 jours présentiel ; 2 jours télétravail ***

Responsabilités:

• Maintenir le plus haut taux de disponibilité des services
• S’assurer que les infrastructures sont bien monitorées et préserver la cohérence avec les autres systèmes hébergés
• Diagnostiquer et traiter les éventuels incidents d’infrastructure du centres de données et s’assurer qu’ils ne se reproduisent plus
• Participer à l’étude et à l’analyse des besoins de l’entreprise en matière d’infrastructures hébergées
• Administrer les machines physiques et virtuelles, la réseautique et le stockage dans le centre de données
• Garantir la gestion des demandes de changement en production et s’assurer de maintenir à jour les registres de pannes, d’interventions et d’incidents
• Assurer la continuité des sauvegardes des données du centre de données et mettre en place les actions correctives s’il y a lieu
• S’assurer de l’intégrité, de la confidentialité et de la sécurité des données
• Offrir un service de soutien informatique de niveau 2 et 3 pour la clientèle en lien avec nos activités d’hébergement
• Participer à l’analyse et à la conception des solutions technologiques innovantes présentées à nos clients
• Appliquer les procédures/standards TI et documenter les solutions associées
• Assurer la maintenance et l'administration des systèmes et solutions applicatives de nos clients
• Diagnostiquer et traiter les incidents d'exploitation et s’assurer que les incidents ne se reproduisent plus
• Appuyer le ou la gestionnaire dans la réalisation des mandats de son service afin d’atteindre les objectifs d’affaires fixés
• Anticiper les innovations pertinentes dans le domaine des TI et les adresser au Comité Innovation
• Rédiger de la documentation technique et veiller à ce que celle-ci soit communiquée, assimilée et maîtrisée par les intervenants impliqués
• Élaborer et diffuser les procédures d’exploitation tout en documentant les installations existantes en matière d’hébergement sécurisé
• Participer à la rotation de l’équipe de support de panne du centre de données en dehors des heures de bureau

Profil:

• AEC, DEC ou BAC en TI ou réseautique
• 4+ années d'expérience pertinente au poste
• Maitrise des outils de virtualisation VMWare (obligatoire)
• Excellente maitrise des environnement Windows (11 et Server)
• Bonne connaissance de Hyper-V ou Proxmox
• Bonne maitrise des environnement Linux
• Excellente maitrise des concepts réseaux de base et avancé (TCP, Wi-Fi, Routage LAN/WAN, BGP)
• Capacité à travailler sur des serveurs physiques, équipements SAN et plus largement à travailler dans une salle serveur
• Capacité à faire de la documentation claire, précise et complète
• Connaissance des environnements Azure et O365 InTune (atout)
• Certification pertinente reconnue liée à la virtualisation, la sécurité ou le cloud (ex. : Comptia, AZ-104, MD-102) (atout)
• Connaissance en automatisation d’infrastructure (Ansible, Terraform) (atout)
• Excellente maitrise du français, à l’oral comme à l’écrit
• Bonne maitrise de l’anglais, à l’oral comme à l’écrit, afin d’être en mesure de communiquer avec certains clients non-francophones (atout)