Data Analyst

Encore Travel; Montreal (administrative region); On-site; CAD 70,000 - 110,000; Full time

Job summary

Encore Corporate Travel is transforming data into trusted insights. You will be the go-to person for turning complex queries and dashboards into clear, actionable conversations that influence decisions across the business.

Join a team that values accuracy, thoughtful communication, and scalable reporting while working with our Director of Intelligence and Standards to shape data-driven processes.

Qualifications

• Mix customer service communication with detail-oriented output.
• Can listen, ask the right questions, and know what needs pulling and why.
• Builds solutions carefully so they hold up.

Responsibilities

• Be the go-to expert turning queries, charts, and KPIs into meaningful conversations.
• Own timely, accurate reporting on customers, tools, operations, and finances.
• Safeguard trust by validating data, defining semantics, and maintaining reporting artifacts.

Skills

SQL

Python

Customer service communication

Job description

For 40 years, Encore Corporate Travel has helped CFOs, CPOs, and travel leaders reimagine business travel—simpler, smarter, and more personal.

With 24/7 Traveler Services, proprietary technology, proactive program management, and integrated Meetings & Events, Encore delivers clarity, control, and care across every experience.

As a proudly woman-owned, independent company, Encore moves fast, solves harder problems, and grows with intention, never compromising on the personalized service that sets it apart.

Job Description

Not the Flashiest Title in the Building.Possibly theMost Important.

Encore is becoming the intelligence company that scales care.

What Encore is turning into

We want technology to make the relationships we build and maintain stronger, not thinner. That takes data. A lot of it. Our team's job is to make that data ready, reliable, and available, and to connect the machine model of our company.

What you'll actually be doing

You're energized when you get to hand someone the answer to a problem they've been stuck on. You know how to take something theoretical, break down the terms, ask the right questions, and come up with answers. Your mandate is to become the go-to expert who knows exactly which combination of queries, charts, and KPIs turns into an actual, meaningful conversation.

Being the goalie for the business's insights. You won't produce every report yourself, but you're accountable for the ones that matter. Our colleagues rely on you for timely , accurate reporting on our customers, our tools, operations, and finances, and for making sense of the data when it isn't obvious.

Safeguarding trust in our systems is the gold standard, and that starts with the relationships we build across the business, relationships that increasingly include AI. Your validation tooling, semantic definitions, canonical queries, and reporting artifacts serve both.

Requirements

Your actual superpower

Your superpower is mixing customer service communication with detail-oriented output. You can sit with someonewho'sstuck, listen well, and know exactly what needs pulling and why. Then you build it, carefully, and it holds up.

The team you're joining

You'llreport to our Director, Intelligence and Standards, and work alongside our Intelligence Designer.

This is you if

You're early in your career. Recent grad , or somewhere in your first 3 years.

You're drawn to what data means for the business and the customer journey, more than the engineering underneath it. You'd pitch yourself for finance or product before engineering.

You have core competencies in SQL and Python.

You care as much about explaining something clearly as about getting it right.

What you'll walk away knowing

Our business. Our customers. Our models. Every signal our teams use to make the calls that matter. First,you'llaccelerate what our experts already know, making their intuitions tangible, visual, and ready for internal and external review. Thenyou'llget people who never thought to ask a question to start asking it. Together, the goal is datathat'savailable, clear, trustworthy, and understandable, so that no decision gets made without it again.