Data Analyst

Zenni Optical; Canada; On-site; CAD 84,000 - 99,000; Full time

Job summary

Zenni Optical is seeking a Data Analyst to support its Data Engineering team. This role involves optimizing data analytics systems and drives data-driven decision-making across key business domains like e-commerce and marketing. The ideal candidate will have a strong technical background and a passion for data storytelling. Join a collaborative environment with flexible hours and generous benefits, including a competitive salary range and annual bonus program.

Benefits

Annual Bonus Program

100% premiums covered for extended medical, dental, and vision for employees

Company-matched RRSP contributions up to 4%

Employee Assistance Program for mental health support

Fully Paid Parental Leave - 16 weeks

Generous PTO in addition to our Week of Zen for relaxation

Qualifications

• Minimum 3 years of experience in data analytics.
• At least 2 years of hands-on experience in e-commerce analytics.
• Expert-level proficiency in SQL required.

Responsibilities

• Develop and maintain analytics systems and data models.
• Conduct in-depth analysis across e-commerce, marketing, and supply chain.
• Build dashboards and actionable insights for the organization.

Skills

SQL

Python

Data visualization

E-commerce analytics

Communication skills

Education

Bachelor’s degree in Computer Science, Data Science, or a related technical field

Tools

Looker

Tableau

RudderStack

Google Analytics

Job description

Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we’ve grown into a global brand with over 51 million pairs of glasses sold — and counting!

Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways.

Candidate safety is important to us. Please note that all official communication will only be sent from @zennioptical.com addresses.

About the Role:

To support our rapid growth, we are currently looking for a strong tech background data analyst to be part of the Data Engineering team that builds analytics systems to enable a data-driven company. This position will be a valuable member of our team and is expected to open data visibility to the whole organization, provide key metrics to all levels of leadership and build data models for business decision optimization. You will work across key business domains including e-commerce funnel analysis, Marketing, CRM, Inventory, Supply Chain, and Customer Service, leveraging enriched data to drive meaningful impact across the organization.

Position Overview:

You will work closely with cross-functional teams in both North America and China, including merchandising, product, engineering, marketing, finance, CRM, UX, customer support and leadership, to bring data driven and business decision optimization to the company. Your goals will not be easy to achieve. You should inspire and motivate the team to think big. You will be driving significant business impact and will be compensated for that. You will enjoy a casual work environment, flexible hours, and great compensation and benefits. You will wear many hats and constantly learn new things on the job. You will be surrounded by smart, dedicated, and nice people, who are proud of the company's mission and their product's impact.

Responsibilities:

• Develop, optimize, and maintain analytics systems and data models to support data-driven decision-making across the organization
• Collaborate with cross-functional teams across North America and China, including product, engineering, marketing, merchandising, finance, CRM, UX, customer support, and leadership
• Conduct in-depth analysis across key business domains, including e-commerce funnel, marketing performance, CRM metrics, inventory trends, supply chain efficiency, and customer service effectiveness
• Build visibility into organizational data and deliver actionable insights through dashboards, KPIs, and reporting tools
• Lead end-to-end analytics projects, including scoping, requirements gathering, implementation, QA, and stakeholder communication
• Translate complex data findings into clear, compelling narratives for both technical and non-technical audiences
• Drive meaningful business impact through the use of enriched data, modern analytics tools, and performance storytelling
• Contribute to fostering a data-first culture within the company by providing strategic recommendations and business optimization insights

Basic Qualifications:

• Bachelor’s degree in Computer Science, Data Science, or a related technical field
• Minimum 3 years of experience in data analytics
• At least 2 years of hands-on experience in e-commerce analytics
• Expert-level proficiency in SQL
• Proficient in Python and dbt
• High proficiency in data visualization tools such as Looker or Tableau
• Experience with raw event data platforms such as RudderStack or Google Analytics
• Excellent communication skills, both written and verbal
• Demonstrated ability to manage and deliver projects independently in a fast-paced environment

Preferred Qualifications:

• Strong background in data engineering and familiarity with modern data stack architecture
• Experience working on global or cross-regional teams (e.g., North America and China collaboration)
• Demonstrated ability to drive significant business outcomes through data initiatives
• Passion for data storytelling and strategic thinking
• Proven adaptability and success in high-velocity team environments
• Experience inspiring teams to think big and deliver scalable data solutions
• Annual Bonus Program
• Healthcare: 100% premiums covered for extended medical, dental, and vision premiums paid by the company for employees (50% for dependents)
• Group & dependent life, AD&D, and long term disability coverage
• Company-matched RRSP contributions up to 4%
• Employee Assistance Program (EAP) for mental health and wellness support
• Free access for you and your family to our digital wellness platform - Wellness Coach
• Generous PTO in addition to our Week of Zen - the time between Christmas and New Year’s to relax and recuperate
• Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents
• Family forming and fertility support & services through Maven
• Annual Zenni Gift Card - to use towards our products!

Compensation

In addition to other forms of compensation like perks and benefits, the estimated range for this role is CAD $84,500 - 98,459. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs.

We look forward to hearing from you!

We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.

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