Damage Insurance Broker - Sales

Alter Ego; Montreal; Híbrido; CAD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work mode

Office in Montreal business district

Benefits program

Descripción de la vacante

Personnel Alter Ego in Montreal seeks a damage insurance broker with 3+ years of brokerage experience. The role involves advising clients, selling insurance products, and handling renewals and claims with a focus on exceptional customer service. Hybrid work model and office located in Montreal.

Fluency in French and English is required, along with an AMF licence and strong organizational skills to manage multiple files and achieve sales targets.

Formación

• 3+ years of experience in damage insurance brokerage.
• AMF licence as broker or agent in personal damage insurance.
• Fluent in French and English, both oral and written.
• Passion for sales and customer service with a drive to help customers.
• Strong organization and ability to manage multiple files.

Responsabilidades

• Answer calls from customers with professionalism and kindness.
• Advise customers and sell damage insurance products tailored to needs.
• Prepare and finalize insurance offers in insurer systems.
• Meet or exceed monthly sales targets while maintaining customer satisfaction.
• Provide personalized support and thorough follow-up on files.
• Manage renewals and changes to policies to ensure adequate coverage.
• Develop and maintain relationships with partner insurers for better offers.
• Assist customers through the claims process with guidance and care.
• Ensure compliance with insurance industry regulations.
• Identify business opportunities and contribute to service improvements.
• Perform other related tasks to ensure a smooth customer experience.

Conocimientos

Sales skills

Customer service

Multitasking

Bilingual (FR/EN)

AMF licence

Descripción del empleo

A leader in its field thanks to its innovation, this insurance provider is looking for a broker in damage insurance, sales.

Your responsibilities

• Receive and handle incoming calls from customers, responding to their needs with professionalism and kindness.
• Advise customers and sell damage insurance products by proposing solutions adapted to the needs of customers.
• Bid and finalize insurance offers in the systems of the various insurers.
• Achieve and exceed monthly sales targets while ensuring optimal customer satisfaction.
• Ensure exceptional customer service, by offering personalized support and rigorous follow-up of files.
• Manage renewals and changes to insurance policies, ensuring that the coverage offered remains adequate.
• Develop and maintain relationships with partner insurers, in order to optimize the offers offered to customers.
• Assist customers in the claims process, guiding them every step of the way to ensure efficient care.
• Comply with compliance standards and regulations in the insurance industry.
• Actively participate in the growth of the company, identifying business opportunities and contributing to the continuous improvement of the service.
• Perform various other related tasks to ensure a smooth and optimal customer experience.

What we are looking for

• A minimum of 3 years of experience in damage insurance brokerage.
• An AMF licence as a broker or agent in personal damage insurance.
• Excellent command of French and English, both oral and written.
• A passion for sales and customer service with a genuine desire to help customers find the best protection.
• A sense of organization and autonomy, with the ability to manage several files in parallel.
• A good analytical mind and an ability to quickly find solutions adapted to the needs of customers.
• Mastery of computer tools and an ability to adapt to new systems.

Why join this team

• A stimulating and constantly evolving work environment, where your skills will be fully valued.
• Opportunities for professional development and skills development in the mortgage industry.
• An office ideally located in Montreal's business district, with direct access to the metro for easy travel.
• A hybrid mode that combines flexibility and face-to-face collaboration.
• Modern desks, designed for your comfort, with ergonomic workstations to promote your well-being.
• A comprehensive benefits program to take care of your health and financial future.

If you enjoy taking on challenges, providing exceptional customer service, and contributing to an evolving business, this is the position for you!