Daily Operations Float (Patient Services & Patient Scheduling)

Fvortho Goplay; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A medical practice in Southwestern Ontario seeks a Daily Operations Float for Patient Services. The role includes greeting patients, answering calls, and scheduling appointments. Candidates should hold a high school diploma and have at least two years of experience in healthcare, along with knowledge of medical terminology. This is a full-time position with a pay range of $20 - $22 per hour.

Qualifications

• Minimum of two years of work experience in a healthcare setting.
• Experience with medical terminology.
• Strong computer skills essential.

Responsibilities

• Greet and direct patients.
• Answer telephone calls and direct them appropriately.
• Schedule patient appointments and maintain records.

Skills

Medical terminology knowledge

Data entry

Computer skills

Education

High school diploma or equivalent

Undergraduate degree in business or related field

Job description

Career Opportunities with Fox Valley Orthopaedic Associates

Careers At Fox Valley Orthopaedic Associates

Current job opportunities are posted here as they become available.

Daily Operations Float (Patient Services & Patient Scheduling)

Daily Operations Float (Patient Services & Patient Scheduling)

Locations: Algonquin, Barrington, & Elgin, Illinois (must be able to float to all of these locations)
Status: Full Time (40 hours per week)
Hours: Monday - Friday, including evenings and rotating weekends
Pay Range (based on experience): $20 - $22/hour

Summary

Responsible for providing administrative support to designated physicians, including answering telephones, performing registration duties, scheduling appointments, and updating patient accounts.

Essential Duties and Responsibilities

The essential duties and responsibilities include the following. Other duties may be assigned.

• Greet and direct patients.
• Answer telephone calls and assist or direct callers as appropriate.
• Perform registration ensuring timely and accurate completion of documentation.
• Responsible for scheduling patient appointments and/or tests and assisting in obtaining referrals when necessary.
• Maintain a test result log, ensuring all patients receive results in a timely manner.
• Maintain accurate and complete patient records.
• Facilitate internal communication regarding physician schedule changes and issues pertaining to patient care.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Required:

• A High school diploma or equivalent.
• A minimum of two (2) years of work experience in a healthcare setting and have medical terminology knowledge.
• Experience with data entry and have computer skills.

Preferred:

• Undergraduate degree, preferably in business or a related and/or equivalent field of study.
• Previous work experience in an orthopedic practice