D365 Pre-Sales Solutions Architect

Avanade; Ottawa; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading IT consulting firm in Ottawa is seeking a D365 Pre-Sales Solutions Architect. This role is focused on transforming client needs into technology solutions using Microsoft Dynamics 365. Candidates should have extensive experience in ERP and CE architecture, alongside fluency in English and French. The ideal candidate will have strong client relationship skills and the ability to mentor junior staff while guiding complex projects to successful completion. Competitive benefits and a commitment to employee growth are offered.

Benefits

Training and paid certifications

Access to global resources

Dedicated career advisor

Qualifications

• 10+ years in relevant field.
• Fluent in English and French.
• Experience in leading large-scale projects.

Responsibilities

• Lead enterprise architecture design and execution.
• Guide clients in Microsoft Dynamics 365 visioning.
• Support pre-sales efforts and develop proposals.

Skills

Client relationship management

ERP and CE architecture

Mentoring

Problem-solving

Consultative approach

Education

Bachelor's degree or equivalent

Tools

Microsoft Dynamics 365

Power Platform

Job description

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Do you know how to turn needs into solutions? So do we.

Clients trust you to solve their problems because you understand what they need – and how to do it. You are your client’s advocate and the ultimate authority on how specific systems, applications, or process designs can move their business forward.

Come join us

Come Join Us

BizApps is all about helping businesses simplify complexity and thrive in the digital age. You'll be solving your client's challenges and turning their needs into goals and solutions through Microsoft Dynamics 365. Working as part of the BizApps team you'll collect information, analyze requirements, and solve problems, providing technical and operational support. We are looking for an Enterprise Architect in ERP and CE who can lead customers and an internal team to the best technical solution, supporting the Project Manager toward project success. Together we do what matters.

Skills And Experiences

Your Skills

You’re proud of your positive and lasting client relationships and the customization and strategies you’ve created to solve their business challenges. You also enjoy mentoring junior colleagues. You’re a highly experienced professional and you’ve probably worked in a relevant field for at least ten years. You’re likely to have a bachelor’s degree or equivalent in an associated subject. Ability to write, read and have conversations in English and French fluently is a must.

Your experience will also include :

• Leading large-scale, complex, and strategic programs from enterprise architecture design to execution.
• Guiding clients through effective visioning of their Microsoft Dynamics 365 and adjacent application ecosystem.
• Designing Microsoft Dynamics 365 solutions for Finance & Supply Chain Management (F&SCM) and Customer Engagement (CE).
• Overseeing Dynamics 365 code and data upgrades, as well as modern integrations.
• Establishing global ERP and CE architecture by integrating solutions across functional areas.
• Supporting pre-sales efforts by shaping deals, preparing proposals, delivering demos, and driving solution discussions.
• Identifying opportunities to leverage solutions across engagements and ensuring feasibility with accurate estimates.
• Translating customer processes and requirements into tailored BizApps solutions, including system integrations and ISV recommendations.
• Ensuring a cohesive Microsoft Dynamics 365 implementation across project teams, both functionally and technically.
• Providing Solution Architecture oversight by tracking achievements, coordinating actions, resolving issues, and contributing to team reports.
• Defining success metrics for business operations and validating ERP / CE system performance.
• Expanding professional expertise by participating in educational opportunities, networking, and industry organizations.
• Run workshops with your clients, consultants, and client leaders to analyze and design solutions for any application, and handle gaps detected during prototyping.
• Applying testing methodologies, including Regression Suite Automation Tool (RSAT).
• Leveraging Generative AI & Copilot capabilities within relevant workstreams.

Preferred Work Experience :

Minimum 12+ years of relevant experience, with at least 5+ years in D365F&SCM and D365 CE technical solution architecture

Strong proficiency in Power Platform technologies

Proven experience supporting pre-sales, including solution demos, proposal development, and client engagement

Hands-on experience with Agile implementation methodologies

About You

Characteristics that can spell success for this role

Consultative, collaborative, relationship builder

Resilient, adaptable, flexible

Intellectually curious and passionate about tech

Convincing storyteller and engaging content creator

Ability to relate effectively with internal and external customers.

Problem-solving orientation.

What You'll Do

What you'll do :

As a leader, you will bring your ERP and CE technical thought leadership to help clients solve their business challenges and transform their business processes. You enjoy coaching and mentoring junior colleagues and helping the BizApps practice grow by contributing to sales pursuits, developing the capabilities of the consultant team, and contributing to the Avanade global BizApps communities.

Learn more

To learn more about the types of projects our ERP team works on check out these case studies :

• How Norma Group transformed automotive supplier processes by harvesting the power of cloud-based ERP
• MSDW Podcast : What it means to be a modern manufacturer

Interested in knowing what’s going on inside Avanade? Check out our blogs :

• Avanade Insights – exchange ideas that drive tomorrow’s innovation
• Inside Avanade – explore what life is like working at Avanade

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits Employee Benefits at Avanade | Avanade

A great place to work

As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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