D365 CE Delivery Lead - Customer Service Solutions

HSO; Toronto; On-site; CAD 105,000 - 140,000; Full time

Job summary

A leading consulting firm in Toronto seeks a Mid-Senior level Consultant to deliver D365 CE solutions with a focus on Customer Service. This full-time position involves managing project teams, collaborating with clients, and contributing to business growth through strong client relationships. The ideal candidate is experienced in enterprise D365 CE projects and has a knack for mentoring others. Competitive salary range of CA$105,000.00-CA$140,000.00 offered.

Qualifications

• Experience in leading enterprise-level D365 CE implementations.
• Strong understanding of customer service and related processes.
• Ability to manage and mentor project teams.

Responsibilities

• Manage delivery of D365 CE solutions focusing on customer service.
• Collaborate with cross-functional teams for project success.
• Develop relationships with client decision-makers.

Skills

Coordinating multiple project teams

Creating solution architecture using D365 CE

Reporting on progress and risks

Business partnering with senior customers

Tools

D365 CE

Microsoft technologies

Job description

A leading consulting firm in Toronto seeks a Mid-Senior level Consultant to deliver D365 CE solutions with a focus on Customer Service. This full-time position involves managing project teams, collaborating with clients, and contributing to business growth through strong client relationships. The ideal candidate is experienced in enterprise D365 CE projects and has a knack for mentoring others. Competitive salary range of CA$105,000.00-CA$140,000.00 offered.