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A global consulting firm seeks a Consulting Experience Manager to lead the implementation of Microsoft Dynamics 365 solutions. This role involves architecting solutions across finance, supply chain, and HR, with a focus on optimizing business processes and ensuring alignment with enterprise architecture. Candidates should have substantial experience with Dynamics 365 and strong leadership capabilities to guide diverse teams and manage client relationships effectively.
Consulting Experience Manager supporting Canadian client facing delivery for Microsoft Dynamics 365 implementation. The Successful candidate will be responsible to lead the solution design, development, and implementation support of end-to-end Dynamics 365 solutions for Dynamics 365 F&O, Purchasing, SCM, MML modules. You will be responsible for crafting scalable, secure, and efficient solutions across various business domains (Finance, Accounting, Procurement, Supply chain, HR), aligning with enterprise architecture and digital transformation goals.
Key Responsibilities
· Lead the architectural design and integration strategy for Microsoft Dynamics 365 (Finance & Operations, Purchasing, SCM, MML modules)
· Collaborate with stakeholders to gather business requirements and translate them into technical solutions.
· Provide strategic guidance on Dynamics 365 capabilities, limitations, and integration with other systems (e.g., Power Platform, Azure, third-party tools).
· Design and document high-level and detailed solution architecture including data models, workflows, customizations, and integrations.
· Guide and mentor development teams through technical challenges and best practices.
· Support pre-sales activities, solution demonstrations, and RFP responses (if applicable).
· Ensure the implementation follows Microsoft’s best practices, compliance, and security standards.
· Participate in Agile/Scrum ceremonies and coordinate with cross-functional teams.
Successful Candidate to demonstrate applied experience across the following areas:
Solution Design and Implementation:
System Configuration and Customization:
Data Management and Integration:
Testing and Quality Assurance:
Continuous Improvement and Innovation:
Stakeholder Engagement and Communication:
Vendor and Stakeholder Management:
· Collaborate with finance and accounting, HR and Payroll, Purchasing & Supply Chain departments and other key stakeholders to ensure smooth end-to-end process execution
· Resolve any issues related to Record-to-report, Service-to-Cash, Transactional Finance in coordination with relevant teams
· Act as a liaison between business users and the technical teams for system-related queries
· Mentor junior consultants and other team members.
· Provide guidance and support in their professional development.
· Lead by example, promoting best practices within the team.
Skills & Qualifications required :
Experience: Minimum of 7- 9 years of prior D-365 F&O, Purchasing & SCM, MML modules with hand-on project delivery experience as functional consultant in client facing capacity
Functional Knowledge: In-depth knowledge of Record-to-report, Service-to-Cash, Transactional Finance value streams and associated functional requirements to configure D-365 F&O, Purchasing & SCM, MML modules
System Expertise: Experience in configuring and using F&O, Purchasing & SCM, MML modules of D-365 software
Project Management: Ability to manage multiple workstreams and collaborate across different functional and technical teams to implement or improve F&O, Purchasing & SCM, MML solutions
Problem-Solving: Strong analytical skills to identify inefficiencies, potential risks, and areas for process improvement.
Communication: Excellent communication skills, both written and verbal, to interact with cross-functional teams and clients.
Functional Knowledge:
Technical Knowledge:
Soft Skills:
Nice to Have (preferred but not required):
Certifications: Microsoft Certified: Dynamics 365 Solution Architect Expert.
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
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