Cyber Secuirty ServiceNow Engineer II

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading financial institution is seeking an experienced ServiceNow Sr. Developer to enhance the Security Operations Module. This role involves collaborating with various stakeholders, developing solutions, and ensuring adherence to design principles. A successful candidate will possess over 7 years of experience and a strong problem-solving aptitude, with opportunities for professional growth and development provided by the organization.

Benefits

Health and well-being benefits

Career development programs

Paid time off

Banking benefits and discounts

Qualifications

• 7+ years experience developing ServiceNow applications.
• Knowledge of CI/CD and DevOps practices.
• Experience with ServiceNow Security Operations is an asset.

Responsibilities

• Develop and maintain the ServiceNow SIR platform.
• Collaborate with stakeholders for new use cases.
• Document design and implementation details.

Skills

Problem-solving

Communication

ServiceNow scripting

Integration

Education

Information Security Certification

Bachelor's degree in relevant field

Tools

GIT

JIRA

Confluence

Job description

We are looking for an experienced ServiceNow Sr. Developer to primarily work on ServiceNow Security SecOps Module and design & build technical solutions that adhere to engineering and architectural design principles while meeting business requirements.

In this role, you will interact with business analyst, developers, QA, architects and senior management as needed. At TD, we hope you'll be inspired both by the work we do and the people who make it all happen.

Analyze and understand existing business requirements

Collaborate with stakeholders / business analysts to identify new use cases for development

Configure, develop, customize and maintain the ServiceNow SIR platform including forms, UI policies, ACLs, client scripts, workflows, business rules, dashboards and more

Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind.

Participate in agile ceremonies, design meetings and peer reviews

Consult on development of User Story creation & Story Refinement

Review technical deliverables for quality throughout detailed design and development phase, identify gaps or redesign as needed.

Define metrics and performance goals with technology partners and peers.

Document details on technical design, solution and implementation

Integrate ServiceNow with other systems

Onboard new teams / partners to SIR

Share ServiceNow expertise and develop colleagues

Suggest alternative solutions based on ServiceNow best practices

Challenge yourself as an expert, lead innovator and change agent for the programs and services under management.

Review internal team process and provide feedback for automation / improvement

Adhere to internal policies and procedures, technology control standards, and applicable regulatory guidelines.

Support knowledge management processes and ensure knowledge is codified, monitored, tracked, and managed.

Provide technical support to promptly resolve escalated incidents / outages.

What can you bring to TD?

Share your credentials, but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have :

7+ years of experience developing ServiceNow applications (ITSM, ITAM, SecOps, HR, IRM, UI Policy)

Working Knowledge : GIT, Confluence, JIRA, DevOps pipeline, CI / CD and related tools

Experience with ServiceNow scripting, playbooks, workflow administration, and integration

Excellent problem-solving and communication skills

Demonstrated ability to participate in complex, comprehensive or large projects and initiatives

Previous experience in ServiceNow Security Operations development is an asset

Information Security Certification / Accreditation an asset.

Ability to serve as a lead expert resource for ServiceNow SIR and information security for project teams, the business, organization, and outside vendors.

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information :

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.