CXA Retail Concierge / Cashier, Vaughan (Full-Time)

Atlas Tools & Machinery; Vaughan; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in industrial supplies seeks a CXA Retail Concierge / Cashier in Vaughan. This full-time role emphasizes exceptional customer service, transaction handling, and collaboration with the sales team to enhance customer experience. Ideal candidates are dynamic, detail-oriented, and committed to fostering a positive store environment.

Qualifications

• Dynamic with excellent customer service skills.
• High school diploma with previous cashier experience would be an asset.
• Excellent oral and written communication skills in English.

Responsibilities

• Greeting customers and establishing a positive rapport.
• Completion of all financial transactions with the customers, ensuring every item is correctly scanned.
• Training and supervising new cashiers and retail staff.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

Organizational Skills

Education

High School Diploma

Tools

Microsoft Windows

Google Applications

Job description

CXA Retail Concierge / Cashier, Vaughan (Full-Time)

Join to apply for the CXA Retail Concierge / Cashier, Vaughan (Full-Time) role at Atlas Tools & Machinery

CXA Retail Concierge / Cashier, Vaughan (Full-Time)

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Join to apply for the CXA Retail Concierge / Cashier, Vaughan (Full-Time) role at Atlas Tools & Machinery

Atlas Tools & Machinery provided pay range

This range is provided by Atlas Tools & Machinery. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$19.00 / hr - CA$21.00 / hr

About Atlas Tools And Machinery

Atlas Tools and Machinery is a proud,family-owned Canadian business, now in its third generation and dedicated to delivering exceptional customer experiences since 1954. As a trusted provider of industrial supplies, we take pride in being experts in our field and offering high-quality products at competitive prices. We are dedicated to ensuring our tradespeople have the tools and service they need to help build and shape the infrastructure of our local communities.

At Atlas, we value your enthusiasm, creativity, and entrepreneurial spirit. Our culture is focused on collaboration, respect, innovation, and a shared dedication to driving success. We are committed to creating a supportive and growth-oriented workplace where you will continue to learn, grow, and build a career that is both challenging and rewarding.

As a Customer Experience Associate - Retail Concierge , your role is pivotal in creating a welcoming and seamless shopping experience for our customers. Reporting to the Customer Experience Team Lead (CXTL) the CXA plays a critical role in assisting our customers. handling transactions efficiently while providing knowledgeable recommendations and addressing customer inquiries. Your aim is to enhance each customer’s visit through exceptional service, fostering loyalty and ensuring a positive perception of our brand. Your contributions are essential in maintaining our commitment to high standards of customer satisfaction and operational excellence.

Job Overview

• Greeting customers and establishing a positive rapport.
• Completion of all financial transactions with the customers, ensuring every item is correctly scanned.
• Always maintaining the balance of the cash drawer; opening / closing of cash / balancing receipts at the end of the day.
• Making sure to achieve the cashier metrics daily.
• Stay informed of in-store promotions and the monthly flyers.
• Utilize phone and iPad portals when needed to check inventory, look up orders and inform customers when orders are ready for pick-up.
• Collaboratively working as a member of the sales team to meet sales goals.
• Contribute to building and maintaining a friendly, professional, and service-orientated store / work environment.
• Stock shelves, racks, hooks and bins and price products correctly.
• Assisting in return of merchandise. Educate / update yourself on product returns and warranty plans.
• Be a good listener and offer customers the right help.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Comply with the company’s policy and procedure regarding loss prevention and health and safety
• Continuously expand product knowledge and stay in tune with industry trends i.e. new products, service, tool kits, etc.
• Memorize product locations and direct customers.
• Train and supervise new cashiers and retail staff.
• Perform various duties throughout the store as required.

Qualifications And Skills

• Dynamic with excellent customer service skills.
• High school diploma with previous cashier experience would be an asset.
• Excellent oral and written communication skills in English
• Detail oriented, highly observant and accurate.
• Computer literate with proficiency in Microsoft windows, google applications and some mathematical aptitude.
• Able to work effectively as part of a team or independently.
• A multi-tasker who can perform in a fast-paced environment.
• Adaptable to change and demonstrate flexibility.
• Effective organizational and time management skills
• Some heavy lifting is required, candidates must be comfortable with bending, kneeling and standing for extended periods.

At Atlas Tools & Machinery , we are committed to fostering an inclusive and diverse workforce. We welcome applicants from all backgrounds and are proud to be an equal opportunity employer. We support individuals with disabilities through the accommodation process during the hiring process. Please reach out to our Human Resources team or the hiring manager if you require accommodation to apply.

We thank all applicants for their interest in this opportunity, but only candidates selected for interviews will be contacted.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Retail

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