Customer Support Associate - Work from Home

AO Globe Life HR; Old Toronto; Remote; CAD 35,000 - 65,000; Full time

Job summary

An established industry player is looking for a dynamic Customer Support Associate who thrives in a fast-paced, remote environment. This role is all about making connections and ensuring clients feel valued and supported. You will be the first point of contact, engaging with clients, solving problems, and driving sales performance through effective communication. With a focus on growth and development, you will have access to top-tier training and career advancement opportunities. If you're passionate about customer service and eager to make a difference, this is the perfect opportunity for you!

Benefits

Uncapped Earning Potential

Top-Tier Training and Tools

Career Growth Opportunities

Flexible Work Options

Exclusive Rewards and Benefits

Travel Perks

Qualifications

• Motivated individuals eager to learn and grow in customer service roles.
• Strong communication skills and a passion for helping clients.

Responsibilities

• Engage with clients to deliver personalized solutions and build trust.
• Provide answers and support to enhance the client experience.

Skills

Customer Service

Problem Solving

Communication Skills

Sales Skills

Bilingual (Spanish)

Tools

Online Tools

Job description

Customer Support Associate - Work from Home

AO Globe Life is seeking Support Specialists who are driven, adaptable, and ready to make a difference. If you’re excited to explore new opportunities and thrive in a dynamic role, this could be the perfect fit for you! Whether you’re looking for a fresh start or a smooth transition while currently employed, this position offers the flexibility and support you need to take the next step in your career without skipping a beat.

As a Customer Support Associate, you’ll be the first point of contact for our clients—offering guidance, answering questions, and ensuring every interaction leaves them feeling supported and valued. This role combines sales, service, and relationship-building to deliver outstanding results and experiences.

What You’ll Be Doing:

• Create Positive Connections – Engage with clients, listen to their needs, and deliver personalized solutions that build trust and loyalty.
• Client Success – Be a problem-solver, providing answers and support to enhance the client experience.
• Keep Learning and Growing – Take advantage of training programs, online tools, and coaching to sharpen your skills and expand your potential.
• Collaborate for Success – Work closely with your team to share ideas, achieve goals, and create a seamless client experience.
• Drive Sales Performance – Present products and services confidently, meeting client needs while achieving sales goals and contributing to company growth.

Who We’re Looking For:

• Growth-Oriented Go-Getters – You’re motivated to invest in your future, learn new skills, and advance your career.
• People-First Problem Solvers – You enjoy connecting with others, building relationships, and making a positive impact.
• Confident Communicators – Whether it’s through email, phone, or video calls, you can engage professionally and persuasively.
• Bilingual Bonus – Spanish speakers are encouraged to apply! Your ability to connect with diverse communities is a valuable asset.
• Ambitious Achievers – You set goals, pursue them with passion, and love seeing the results of your hard work.

Why AO Globe Life?

Since 1951, AO Globe Life has been dedicated to empowering working families across Canada and the United States. We provide life, accident, and supplemental health products that offer peace of mind and protection. Now, we’re growing our team with individuals who are passionate about customer service and eager to develop their careers.

What We Offer:

• Uncapped Earning Potential – Your success is in your hands! Achieve more, earn more with performance-based commissions.
• Top-Tier Training and Tools – Access continuous learning opportunities, quality leads, and cutting-edge resources to help you thrive.
• Career Growth Opportunities – Advance your career at your own pace with clear pathways to leadership roles.
• Flexible Work Options – Work remotely and enjoy the freedom to balance your personal and professional goals.
• Exclusive Rewards and Benefits – Enjoy comprehensive benefits and recognition for outstanding performance.
• Travel Perks That Take You Places – Hit your goals and pack your bags! Enjoy opportunities to travel to exciting destinations as part of our rewards program for top performers.

Job Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Internet Publishing

Location: Mississauga, Ontario, Canada