Customer Success & Sales Support

FedEx Group; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading logistics company in Toronto is seeking a dedicated team member for an interview position focusing on customer assistance and administrative tasks. This role requires a high school diploma, strong customer service, and problem-solving skills. The candidate must be able to lift significant weights and work in a fast-paced environment. The position involves varying shifts across the week, highlighting the importance of flexibility and resilience in high-pressure situations. Applications from diverse backgrounds are encouraged.

Qualifications

• Ability to lift 70 lbs and maneuver up to 150 lbs with equipment.
• Must complete all training and achieve minimum testing thresholds.
• Ability to operate in a PC Windows environment.

Responsibilities

• Provide accurate information and assistance to customers.
• Perform administrative duties for efficient operations.
• Promote sales and generate potential revenue.

Skills

Customer service skills

Analytical skills

Communication skills

Negotiation skills

Problem-solving skills

Education

High school diploma or equivalent

College diploma preferred

Job description

A leading logistics company in Toronto is seeking a dedicated team member for an interview position focusing on customer assistance and administrative tasks. This role requires a high school diploma, strong customer service, and problem-solving skills. The candidate must be able to lift significant weights and work in a fast-paced environment. The position involves varying shifts across the week, highlighting the importance of flexibility and resilience in high-pressure situations. Applications from diverse backgrounds are encouraged.