Customer Solutions Specialist – Avonni Components for Salesforce

Avonni; Montreal; Remote; CAD 55,000 - 75,000; Full time

Job summary

Avonni seeks a Customer Solutions Specialist to empower Salesforce teams with no-code solutions. In this hands-on role, you will provide support, create insightful demos, and collaborate cross-functionally to enhance customer experiences using Avonni Components. Ideal for candidates passionate about technology and customer success.

Benefits

Flexible, fully remote work environment

Opportunities for growth within the Salesforce ecosystem

Make a direct impact on product experience

Qualifications

• 2+ years in customer support, customer success, or Salesforce consulting.
• Hands-on experience building with Salesforce Flow and Lightning.
• Fluency in English required; French is a strong asset.

Responsibilities

• Provide expert support to customers via email, chat, and social platforms.
• Design tailored use cases using Salesforce Flow and Lightning.
• Create product demos that demonstrate the use of Avonni Components.

Skills

Communication

Problem Solving

Empathy

Education

Degree in Business, Information Technology, Marketing, or a related field

Tools

Salesforce

Intercom

Loom

Job description

Customer Solutions Specialist – Avonni Components for Salesforce

Customer Solutions Specialist – Avonni Components for Salesforce

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Building User-Centric Salesforce Experiences at Avonni

Customer Solutions Specialist – Avonni Components for Salesforce

Help Salesforce Teams Build Better with Avonni

At Avonni , we empower Salesforce teams to deliver world-class user experiences with our no-code component library : Avonni Components . As a fast-growing Salesforce ISV, we help hundreds of customers save development time and unlock the full potential of Salesforce Lightning and Flow.

We are seeking a Customer Solutions Specialist to support our customers, design impactful use cases, and create engaging demos that showcase how Avonni Components can enhance Salesforce applications — all without requiring code.

This is a hands-on role at the intersection of customer support , solution design , and product enablement , ideal for someone who understands the Salesforce ecosystem, enjoys solving problems, and loves helping others succeed.

What You’ll Do

Provide expert support to customers via email, chat, and social platforms, guiding them in configuring and deploying Avonni Components within Salesforce.

Design tailored use cases and practical examples using Salesforce Flow , Lightning App Builder , Screen Flows , and other point-and-click tools — helping customers solve real-world business challenges.

Create product demos (written, video, and live) that demonstrate how Avonni Components streamline Salesforce app building.

Collaborate with Product, Customer Success, and Marketing teams to continuously improve documentation, onboarding resources, and demo libraries.

Act as a customer advocate by providing feedback to help shape the evolution of the Avonni Components roadmap.

What We’re Looking For

Background

• Degree in Business, Information Technology, Marketing, or a related field — or equivalent practical experience.

Experience

• Required : Hands-on experience building with Salesforce Flow , Lightning App Builder , and Screen Flows . You should be confident configuring Salesforce pages, flows, and screens to address business needs.
• 2+ years in customer support, customer success, Salesforce consulting, or solution engineering — ideally within the Salesforce or no-code ecosystem.

Technical Comfort

• You are comfortable working inside the Salesforce platform, configuring UI components, and explaining technical concepts to non-technical users.

Communication & Soft Skills

• Strong written and verbal communication skills — capable of creating explicit, engaging content (emails, documentation, demos).
• Empathetic, proactive, curious, and organized — you enjoy helping others and take pride in finding solutions.
• Fluency in English required; French is a strong asset.
• Candidates based in Montreal or nearby time zones are strongly encouraged to apply, though this is a remote-friendly role.

Tools We Use

• Salesforce (especially Flow, Lightning Pages, and Avonni Components)
• Loom, Canva (demo and tutorial creation)
• Intercom or similar helpdesk tool
• Slack, Notion (internal collaboration)

Why Join Avonni?

• Be part of a growing ISV helping Salesforce teams build modern, user-friendly apps — with no code.
• Flexible, fully remote work environment (preference for North American time zones).
• Learn and grow within the Salesforce ecosystem.
• Make a real impact — your work directly helps customers and shapes our product experience.

About Avonni

• Avonni is the creator of Avonni Components , a market-leading no-code UI library for Salesforce. Our mission is to help Salesforce teams deliver polished, highly customized apps faster, all without writing code. Join us and help redefine how Salesforce apps are built.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Consulting, Information Technology, and Sales

Software Development

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