Customer Solutions Lead

Bayer AG; Winnipeg; Remote; CAD 73,000 - 134,000; Full time

Benefits offered by this job

Competitive compensation

Inclusive culture

Career development opportunities

Flexible work options

Job summary

Bayer AG in Winnipeg North, Canada, is seeking a Customer Solutions Lead to drive sales and deliver a personalized customer experience. This full-time, home-based role will execute the Customer Engagement Process, develop account plans and forecasts, present compelling value propositions, and close sales while supporting the order and delivery process.

You will offer agronomic recommendations, train Bayer retail partners, and build relationships with farmers.

Qualifications

• Bachelor’s degree in Agriculture or related field; P.Ag. or eligibility required.
• Strong agronomy knowledge and familiarity with Bayer portfolio.
• Proficient in MS Office suite and data interpretation.

Responsibilities

• Build demand for Bayer products by providing agronomic recommendations.
• Train and support Bayer retail partners.
• Identify and engage farmers not yet using Bayer services.
• Develop product demonstrations and gather insights for customers.

Skills

Agronomy knowledge

Interpersonal skills

Communication

Data interpretation

Education

Bachelors in Agriculture

P.Ag. designation

Tools

Excel

Word

PowerPoint

Job description

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At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Customer Solutions Lead

Join our team as a Customer Solutions Lead and play a pivotal role in achieving sales goals while delivering a personalized customer experience. In this position, you will execute the Customer Engagement Process, taking ownership of Squad-agreed business objectives. By identifying customer needs, you will develop account plans and sales forecasts, create customized integrated solutions, and present compelling value propositions. You will conduct negotiations, close sales, and provide personalized support throughout the order and delivery process, while actively engaging in demand generation activities to drive future sales. Additionally, you will offer agronomic recommendations and support to enhance customer satisfaction.

Key Outcomes of This Role

• Establish Bayer as the preferred provider for customer operations.
• Empower team members to run their local business effectively, benefiting both customers and Bayer.
• Maximize local business opportunities and enhance the customer experience by co-creating short, mid, and long-term outcomes with farmers and business partners.

This is a full-time, permanent position, home-based within the supporting area of Winnipeg North.

What you will do

• Build demand for Bayer-branded products on farms by providing agronomic recommendations and dedicated service, striving for a best-in-class customer experience.
• Support and train certified Bayer retail partners to offer meaningful recommendations to the farmers they serve while aligning with the business objectives of the retail partners.
• Identify and establish relationships with farmers who have not fully experienced Bayer Crop Science products and services.
• Develop and implement a product demonstration program that generates insights for customers and provides opportunities for training, evaluation, and recommendations on Bayer’s innovations in seed, crop protection, and FieldView.
• Provide best practices for using various Bayer crop protection products, including herbicides, fungicides, and seed treatments.
• Leverage digital tools and ongoing agronomic training to build trust with farmers and retail partners confidently.
• Foster an inclusive environment that emphasizes professionalism and safety, ensuring compliance with safety requirements within the team.
• Collaborate with a focused business team to build and execute a business plan aimed at maximizing opportunities in a defined market, driving to meet and exceed business P&L targets.

Who You Are

• Bachelor’s degree in Agriculture or a related discipline.
• P.Ag. (RT.Ag) designation or qualifications to obtain a P.Ag. designation.
• Excellent understanding of local crop production and agronomy, along with familiarity with the Bayer portfolio of seed, crop protection, and digital solutions.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Flexible mindset with the ability to adapt to changing business needs.
• Strong interpersonal, team, and communication skills — presentation, written, verbal, and listening — to maximize results with customers and internal stakeholders.
• Ability to understand key customer needs to develop tailored solutions.
• Experience using digital tools to manage, interpret, and leverage data.
• Excellent problem-solving skills through analytical thinking in complex situations with minimal guidance.
• Valid driver’s license and ability to operate motor vehicles safely.
• Ability to effectively supervise and coach summer students.

What we offer

• Competitive compensation and rewards package
• Collaborative, diverse and inclusive culture
• Career development and global opportunities
• Work-life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings

Bayer is committed to fostering, cultivating and preserving a culture of Inclusion and Diversity. We embrace and encourage our employees’ differences and believe that our people are our most valuable asset. The collective sum of individual life experiences, knowledge, innovation, self-expression, unique capabilities that our employees invest in their work represents our culture, reputation, and Bayer’s values and purpose.

The base salary range for this role is between $72,800 and $134,280. Additional compensation may include a bonus or incentive compensation. Additional benefits may include insured benefits such as health care, vision, dental, disability, and contributory retirement savings plans, etc.

This salary range is an estimate and may vary based on factors including, but not limited to, market data and the applicant’s skills, prior relevant experience, job-related knowledge, specific degrees and certifications, and other relevant factors.

This role is posted for a vacant position.

This posting will be available for application until at least Nov 15, 2026.

All referral candidates must first be submitted via our internal referral system by a current Bayer employee in order to participate in the referral program. Once a Bayer employee has successfully referred you in our system, you will receive an automated email with instructions on how to complete your application.