Customer Solutions Architect - Kubernetes - AI Workload - REMOTE

Living Talent; Vancouver; Remote; CAD 200,000 - 245,000; Full time

Job summary

A leading startup in Vancouver is seeking a Solutions Engineer to provide client-facing technical support and optimize cloud-native solutions utilizing Kubernetes and AI technologies. In this full-time role, you will lead support engagements, develop technical documentation, and ensure seamless product implementation for clients while maintaining expertise in industry trends.

Qualifications

• 5 years in systems engineering, software engineering, or solutions engineering.
• 2 years focused on Kubernetes or cloud-native platforms.
• Understanding of hybrid or multi-cloud architectures.

Responsibilities

• Lead customer support engagements ensuring product implementation and stability.
• Provide troubleshooting for Kubernetes environments.
• Develop technical content and documentation.

Skills

Kubernetes

Python

CLI expertise

Bash Shell

Go

Organizational Management

Presentation Skills

Agile

Data Management

Conflict Management

Education

Bachelors or Masters degree in Computer Science, Engineering or related

Job description

Provide Client Facing Solutions Engineering and Support

Optimize Stateful Kubernetes & HPC works loads - including AI and GPUs

• 100% Remote (US or Canada only)
• Series A Startup

Subject Matter Knowledge & Experience :

• External Client Facing (Technical Support - Solutions Engineering)
• CLI expertise (Bash Shell Python Go)

Key Responsibilities

Support Troubleshoot and Optimize Solutions :

• Lead customer support engagements ensuring seamless product implementation & ongoing stability
• Provide in-depth troubleshooting for complex Kubernetes environments and configurations
• Build tooling to automate diagnostics monitoring and remediation procedures

Master Cloud-Native Technologies and Services :

• Maintain deep expertise in Kubernetes administration operations and configuration management
• Understand underlying technologies and infrastructure components to provide comprehensive support
• Stay current with industry trends to provide innovative informed guidance and solutions to clients

Technical Content Creation - Documentation - Best Practices :

Develop practical actionable high-quality technical content including :

• Comprehensive documentation for common deployment scenarios and configuration changes
• Empower clients in overcoming technical challenges

Deployment Management and Configuration :

• Guide clients through configuration changes and deployment strategies
• Provide expert advice on IaC implementation and maintenance
• Support clients with deployment optimization and scaling strategies

Skills & Qualifications

5 years in systems engineering software engineering or solution engineer or similar

• 2 years focused on Kubernetes or cloud-native platforms
• Knowledge / understanding of Designing Deploying & Managing AKS EKS GKE

Scripting

• Absolute comfort at the bash prompt

Other

• Understanding of Hybrid or multi-cloud architectures
• Excellent communication skills with an ability to convey technical solutions effectively to varied stakeholders
• Bachelors or Masters degree in Computer Science Engineering or related

Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 200000 - 245000

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