Customer Service - Work from Home

Spade Recruiting; Okotoks; Remote; CAD 30,000 - 60,000; Full time

Job summary

A company providing client services is looking for enthusiastic individuals to assist clients. You will handle customer service calls and distribute enrollment materials. This role offers full training, competitive compensation, and full benefits after 3 months, all while working from home.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly

Career advancement opportunities

Full benefits after 3 months

Healthy work-life balance

Qualifications

• Enthusiastic and self-driven individuals.
• Ability to provide outstanding customer service.
• Strong product knowledge.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Responds to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance