Customer Service - Work from Home

Spade Recruiting; Delta; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading recruiting firm in the Metro Vancouver area is seeking enthusiastic individuals for a client service position. Successful candidates will assist clients with service and product knowledge while working from home. Full training is provided along with competitive pay and opportunities for advancement. A healthy work-life balance is valued in this role.

Benefits

Full training provided

100% work from home

Career advancement opportunities

Full benefits after 3 months

Qualifications

• Enthusiastic and self-driven individuals needed.
• Ability to handle customer service calls effectively.

Responsibilities

• Distributes benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Responds to client requests for coverages.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance