Customer Service - Work from Home

Spade Recruiting; Bowmanville; Remote; CAD 30,000 - 60,000; Full time

Job summary

A recruitment agency is seeking enthusiastic, self-driven individuals for a client assistance role. This position offers the flexibility of working 100% from home and includes full training. Responsibilities involve client communication and support with benefit enrollment materials. Competitive compensation and career advancement opportunities are provided, along with full benefits after 3 months.

Benefits

Full training provided

Competitive compensation

Career advancement opportunities

Full benefits after 3 months

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handles incoming customer service calls.
• Dispatches incoming customer phone calls.
• Responds to client requests for coverages.
• Creates and explains individualized policies.

Job description

Overview

We’re looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance